0 years

2 - 3 Lacs

Posted:14 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Part Time

Job Description

Handle escalated issues from L1 related to:

Operating systems (Windows, macOS)

Network configurations

Hardware diagnostics and replacement

Application-level errors and installations

Troubleshoot issues related to group policies, profiles, domain access, and user permissions.

Support remote users via VPN, RDP, or remote management tools.

Perform log analysis (Event Viewer, application logs) to identify root causes.

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