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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About This Role Wells Fargo is seeking a Finance Analyst for the INTL Financial Planning & Analysis (FP&A) team operating out of Hyderabad, India in EGS support. The candidate will collaborate with Markets Trading and Sales, Banking, and regional business teams as well as with finance colleagues across international to deliver on the firm's strategic priorities, lead business analysis, forecasting and planning, inform decision-making and communicate effectively with key stakeholders, including global teams across Finance In This Role, You Will Participate in functions related to financial research and reporting Forecast analysis of key metrics, as well as other financial consulting related to business performance, operating and strategic reviews Identify opportunities for process improvements within the scope of responsibilities Research moderate to complex financial data in support of management decision-making for a business Create and communicate various activities such as product pricing, product, and portfolio performance Exercise independent judgment to guide key metrics forecasting, closing data and validation Present recommendations for resolving all aspects of delivering key forecasting projections as well as financial reporting to support monthly and quarterly forecasting Develop expertise on reporting that meets brand standards and internal control standards Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 2+ years of Finance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Provide support to INTL Markets and Banking LOB including analysis over intercompany cost allocations Support INTL Markets and Banking Business Leaders on ad-hoc requests, key regional deliverables, new initiatives, and projects Markets reporting from Essbase and Management ledger. Understand, manage and simplify complex regional management reporting including Monthly Management reporting, weekly and daily revenue reports. Enhance sales credit reporting e.g. to include customer segmentation to improve reporting quality. Enhance Direct Cost Reporting and Forecasting to drive cost efficiency Provide detailed variance analysis to actuals and prior forecast Develop processes and infrastructure controls to ensure ongoing compliance with all relevant Wells Fargo's policies and procedures. This includes representing Finance teams in various projects, activities and forums Complete monthly INTL management hierarchy reviews and communicate update (if any) to Central FP&A team including identification of new cost centers and changes in structure Ensure all models & EUCT are identified and documentation complete including identification of key controls to mitigate risk of errors Job Expectations: Exposure to Financial Services business finance reporting FP&A Central / consolidation exposure for multiple regions/business Progressive track record of management reporting experience with familiarity of running and or working in a geographical diverse team Strong interpersonal and communication skills, including the ability to give presentations and briefings Strong analytical, reporting and presentation skills Automation /Simplification exposure e.g. Alteryx, Power BI Hyperion (Essbase) skills Posting End Date: 2 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-473615

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4.0 years

0 Lacs

India

Remote

Are you a geologist or environmental specialist based in India looking to support U.S.-based environmental projects from the comfort of your home? We’re seeking a Remote Environmental Project Manager with a geology background and hands-on experience preparing Phase I Environmental Site Assessment (ESA) reports. You’ll collaborate with our California-based team to provide high-quality technical expertise on contamination investigations, remediation planning, and environmental documentation. *Please do not apply if you are from outside INDIA What You’ll Do: Assist U.S. project teams with subsurface investigation support, Phase I ESA reports, and technical documentation Review and interpret field data related to soil and groundwater contamination Support in regulatory reporting and soil characterization efforts Collaborate with field staff and project managers to ensure U.S. compliance standards are met Assist in proposal writing, project estimating, and soil disposal coordination What You Bring: Degree in Geology, Environmental Science, or similar 4+ years of experience in environmental investigations and Phase I ESA documentation Understanding of U.S. (preferably California) environmental compliance standards Excellent written English and documentation skills Comfortable working overlapping hours with U.S. Pacific Time Bonus If You Have: Experience working with U.S.-based clients or environmental consulting firms Familiarity with ASTM Phase I ESA standards and U.S. EPA guidelines Basic knowledge of GIS, AutoCAD, or related tools Join a growing team where your skills make a global impact! Apply now and help us protect the environment—remotely.

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About This Role Wells Fargo is seeking a Technology program Intern for 2026 campus program. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In This Role, You Will Participate in formal internship program and workshops for low complexity initiatives within Internship Program Attend classroom training, self-study assignments, workshops, networking, and other events Review basic or tactical issues, policies or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of the function, policies, procedures, and compliance requirements Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable Required Qualifications: 6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Posting End Date: 1 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-476997-2

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About This Role Wells Fargo is seeking a Technology Program Intern for 2026 campus program. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow." In This Role, You Will Participate in formal internship program and workshops for low complexity initiatives within Internship Program Attend classroom training, self-study assignments, workshops, networking, and other events Review basic or tactical issues, policies or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of the function, policies, procedures, and compliance requirements Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable Required Qualifications: 6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Posting End Date: 1 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-477001-1

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8.0 years

0 Lacs

Telangana, India

On-site

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape! Position Purpose The R2R Manager / Senior Manager manages quality services to Novartis Group entities by providing accurate and timely reporting of the financial transactions relating to GL accounting, Reporting/Systems, Fixed Assets and Inter-company. Support in the process harmonization and continuous improvements projects to provide an effective and efficient end-to-end process. Ensure appropriate compliance to IFRS, statutory and Novartis standards and polices are in place through proper systems, documentation and reporting. Your Key Responsibilities Your responsibilities include, but not limited to: Performance Management and Service Delivery: Provides services at expected levels with a clear customer focus and escalates exceptions. Interacts proactively within the NGSC and cross-functionally to ensure appropriate actions were taken. Co-ordinates with local entity, NGSC and outsourced activities to provide a seamless service Ensures operational excellence and full alignment with all Novartis business, compliance and audit requirements. Serves as a Subject Matter Expert (SME) for related policies and processes Challenge the Status Quo, making fact-based recommendations. Supports the measurement and delivery of service levels and KPI targets. Corresponds to internal and external inquiries Manage day-to-day activities: Performs review of the period end closing and reporting incl. assessment of the accruals and provisions. Ensures overall accounting and reporting activities are correct, exceptions are promptly resolved & accounting entries are promptly and accurately posted. Performs review of the balance sheet reconciliations of accounts and ensure timely resolution and either clean-up or follow-up on identified overdue items. Review accounts to ensure accurate recording in SAP and FCRS reporting, variance analysis of accounting data and plausibility checks using different sources of information. Ensures proper accounting of financial transactions such as journal entry review and adequacy of supporting documentations. Assures the creation and maintenance of adequate accounting records to meet the requirements of local legislation and Novartis required standards Compliance: Ensure accurate accounting, and financial reporting are in line with Novartis standards and policies. Ensure all processes, policies and procedures are clearly defined, fully documented, in line with Novartis standards and consistent with best practices as well as aligned with Finance Core (where applicable). Ensure compliance with Novartis Accounting Manual (NAM) and regulatory requirements and implementation in internal guidelines. Ensure application of agreed Novartis control procedures as per Novartis Financial Controls Manual (NFCM) and actively support to deliver SOX certification. Promotes a strong and control environment and follow up on audit issues or FC&C reviews, and support implement recommendations and remediation plans People Management: Actively support NGSC working style by being inclusive, proactive, respectful, and results driven in alignment with Novartis Values and Behaviours. Acts service oriented to enable service lines to deliver a high-performing organization and contributes to derive to improvements/standard solutions Essential Requirements What you’ll bring to the role: Bachelor of Commerce, CA/CPA/MBA Finance or Equivalent Lean/ Six Sigma Certified preferred 8+ years of financial experience, with functional expertise Ability to work effectively in a multi-national, matrix organization SAP knowledge Project management / Process improvements Big 4 audit firm or Industry experience Why Sandoz? Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more! With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably. Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! Join us! Commitment To Diversity & Inclusion We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About This Role Wells Fargo is seeking an Associate Operations Processor. candidate who can Performs Research and resolution of exceptions arising out of check processing errors such as encoding errors, misreads, listing errors, posted twice, etc. Additionally, the team processes errors / images that are illegible or bad, also called as non-conforming images. Provides research and resolution of bank to bank transaction errors, Wholesale customer adjustments, over-the-counter retail customer deposit disputes and missing work. Team researches and resolves errors that occur during processing of checks through internal departments or from other banks In This Role, You Will Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: The Adjustments group is searching for three high-energy candidates to join our research team. The research team performs a variety of operational tasks for a moderately complex to complex process. Team members take accountability for entire process from receipt of work to resolution and closure. Duties include: receiving and reviewing incoming work, contacting appropriate external and internal resources as needed; resolving complex internal store customer issues using multiple resources and records and reports; preparing, editing and distributing specialized and/or complex documents. Team members will work under general supervision following established procedures exercising some judgment within guidelines University degree in Business or related discipline, Commerce background only/MBA Strong analytical skills. Able to multi-task to accomplish tasks effectively. Able to interpret the documents or the requests received Strong verbal & written communication skills Attention to detail Excellent data entry skills Good Math, reconciliation and accounts skills Ability to work quickly & accurately while maintaining acceptable standards of workmanship Quick learner with the ability to retain high volume of information Ability to recognize and escalate any discrepancies identified or noticed while processing. Posting End Date: 31 Jul 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-473096

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

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0 years

0 Lacs

Secunderābād, Telangana, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

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0 years

0 Lacs

Patna, Bihar, India

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

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5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

This job is with GLG, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About The Role GLG seeks a detail-oriented and motivated Internal Auditor to join our finance team, reporting directly to the chief accounting officer. This role is critical in evaluating and improving the effectiveness of GLG’s internal controls, risk management, and governance processes, with a significant focus on supporting our information security compliance initiatives, particularly ISO 27001 and SOC 2. The Internal Auditor will play a key role in planning, executing, and reporting on operational, financial, and compliance audits, ensuring the integrity of our systems and processes. Key Responsibilities Plan, execute, and document internal audits across various business processes, including financial, operational, IT, and compliance areas. Perform detailed testing and analysis to evaluate the design and operating effectiveness of internal controls, with a specific focus on controls relevant to ISO 27001 and SOC 2 (Type 1 and Type 2) frameworks. Identify control deficiencies, assess risks, and propose practical recommendations for remediation and process improvement. Prepare clear, concise, and objective audit reports detailing findings and recommendations for management and the chief accounting officer. Track and validate the implementation of management action plans to address audit findings. Assist the Controller and relevant teams (e.g., IT Security, Legal, Operations) in preparing for and supporting external audits related to ISO 27001, SOC 2, and other compliance requirements. Develop and maintain a strong understanding of GLG's business processes, systems, policies, and applicable regulations/frameworks (ISO 27001, SOC 2, COSO, etc.). Contribute to the ongoing development and enhancement of the internal audit function and methodologies. Assist in enterprise risk assessment activities and the development of the annual internal audit plan. Build and maintain collaborative relationships with key stakeholders across the organization. Perform other related duties and projects as assigned by the chief accounting officer. Required Qualifications Professional with any of the qualification like CA (Chartered Accountant), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), CISM (Certified Information Security Manager), or CRISC (Certified in Risk and Information Systems Control). Experience in public accounting (Big 6 experience is a plus) 5+ years of post-qualification experience in internal audit, external audit (with IT/compliance focus), IT compliance, or risk management. Demonstrated experience with and strong understanding of IT governance and control frameworks, specifically ISO 27001 and/or SOC 2 (Type 1 & 2). Proven ability to audit controls against these frameworks. Solid understanding of internal control concepts (COSO framework preferred) and risk assessment practices. Excellent analytical, problem-solving, and critical thinking skills. Strong written and verbal communication skills, with the1 ability to articulate complex issues clearly and concisely. High attention to detail and accuracy. Ability to work independently, manage multiple tasks, and meet deadlines. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Unquestionable integrity and objectivity. What We Offer Competitive salary and benefits package. Opportunity to play a crucial role in enhancing controls and compliance at a leading global insight network. Exposure to various business functions and senior management. A collaborative and dynamic work environment. About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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Gurugram, Haryana, India

On-site

Job Description About the companys SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees. Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose The role is responsible for establishing centralized Software and Hardware Asset Management (SAM/HAM) processes, including the implementation of tools for end-to-end lifecycle tracking. It involves defining KPIs and ensuring proactive governance of software EOL/EOS, while closely engaging with Infosec and Audit teams to maintain compliance and operational visibility. Role Accountability Policy Compliance – Develop, maintain, and enforce Software Governance policies and procedures across the organization. Stakeholder Engagement with Infosec, Legal, Sourcing, IT, vendors, and business representatives for governance alignment. Platform maintenance and Support - The resource shall be responsible for maintenance and support for the Service Now platform for all modules like: ITSM, ITOM, HAM, SAM etc. SLA & KPI Management – Define, track, and report key SLAs and KPIs for software governance operations. Contractual Compliance – Interpret license agreements and ensure compliance across all software assets and usage. Software Audits – Coordinate and lead internal and external software audit activities, reporting, and remediation planning. Tool Implementation – Lead full lifecycle implementation of SAM/HAM tools (e.g., ServiceNow, Flexera) from requirements to post-deployment support. Lifecycle Tracking – Oversee end-to-end tracking of software lifecycle including EOL/EOS visibility and remediation. Operational Excellence – Drive improvements in software inventory, data quality, and audits. Cost Optimization – Identify opportunities for software license rationalization and renewal savings. Reporting & Dashboards – Design and maintain compliance dashboards, trackers, and executive-level reports. Risk Management – Anticipate compliance risks and ensure proactive mitigation with timely escalations. Change Management – Support tool transition and rollout through communication planning, testing, and stakeholder training. Security Assessments – Conduct internal reviews to identify compliance gaps and support remediation with IT/business teams. M&A Support – Serve as licensing and compliance focal during acquisitions or divestitures. Team Coordination – Ensure compliance data is up to date and lead team efforts for audit readiness and governance success. Measures of Success % of projects delivered on time and within budget Adherence to project scope and quality standards Number of new features or innovations introduced Number of successful cross-functional collaborations Technical Skills / Experience / Certifications Maintaining budgets with accuracy, applying strategic forecasting and responsible allocation. QA delivery by aligning onshore and offshore efforts for optimal quality assurance. Conflict resolution using proven de-escalation techniques to maintain team harmony and progress. Combination of leadership, coordination, and financial insight to deliver sustainable operational success. Strong interpersonal relationships through effective engagement across internal and external stakeholders. Clarity and precision, both in written formats and verbal exchange. Competencies critical to the role Service now or similar tool hands on experience Good exposure of advance excel, PPT, MS project Stakeholder management Ideation and Innovation Qualification B.E. / BTech / MCA in IT Preferred Industry Credit Cards / NBFC

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Pune, Maharashtra, India

On-site

About ACA: ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape. Position Summary : The IT Security Analyst is responsible for the daily reviews of logging and monitoring systems utilized by ACA Group (“ACA”). This position triages security events as they come in through automated alerts and other dashboards, resolving routine issues based on defined playbooks and escalating higher severity issues. This position needs to understand the IT vision and work towards realizing it. This position is responsible for finding ways to apply departmental new ideas into their daily work. This position needs a self-starter who works to improve their own effectiveness as well as provides ad-hoc suggestions for broader improvements for our IT Security systems, specifically as it relates to the effectiveness of monitoring and alerting. Execution of assigned tasks on time and on quality with oversight and assistance from others. Job Duties: Review security alerts in real time to triage and address or escalate. Review and analyze security logs, reports, and dashboards to identify trends, vulnerabilities, and areas for improvement. Analyze security events and incidents to identify potential threats or suspicious activities. Investigate security incidents and anomalies, including conducting root cause analysis and recommending remediation actions. Investigate staff-reported potential security incidents, including malicious machine activity and malicious emails or other impersonation events. Participate in vulnerability scanning and assessment activities, including identifying and prioritizing vulnerabilities for remediation. Assist in vulnerability remediation efforts, including research into remediation solutions. Participate in Due Diligence Requests and other audit activities to collect and produce evidence. Participate in Incident Response tabletop exercises. Assist with the containment and/or mitigation of any discovered security incidents. Assist with Identifying gaps, vulnerabilities, exploits, and patches in IT controls in order to generate issue lists and mitigation recommendations. Assist with maintenance of IT Security Systems. Assist with research of the latest security technologies. Assist with conducting technical reviews of ACA’s IT systems and audit security controls. Assist with the research, review, development, and/or enhancement of IT security systems. Handle security related escalations from 1st/2nd line support staff. Perform ad-hoc work/special projects as necessary to support ACA on various client and internal initiatives. Preferred Education And Experience Bachelor’s Degree in related field 2-4yrs of practical experience in related information security role (e.g., SOC Analyst) Relevant cybersecurity professional certification (e.g., Sec+ CySA+ GSEC SSCP) Required Skills And Attributes Demonstrated professional integrity Dependable, flexible, and adaptable to new ACA initiatives and changing client needs Ability to work well in a fast-paced, small-team environment Ability to work independently, multi-task and prioritize effectively Ability to establish and maintain effective working relationships with colleagues and clients Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks Dedicated to upholding ACA’s high-quality standards and customer service focus Strong organizational and problem-solving skills with attention to detail Strong oral and written communication skill What working at ACA offers: We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical coverage fully funded by ACA for employees and their family as well as access to Maternity & Fertility and Wellness programs. ACA also provides Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs and Employee Resource Groups. You’ll be granted time off for designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leaves of absence to support your physical, financial and emotional well-being. What we commit to: ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected status.

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0 years

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Mumbai Metropolitan Region

On-site

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

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Kolkata, West Bengal, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Cyber Managed Service – Senior Consultant - SAP IDAM Operations We are seeking an experienced and knowledgeable Senior Consultant for SAP IDAM (Identity and Access Management) Operations to join our team. The ideal candidate will have a strong background in operations support, with extensive experience in managing and optimizing SAP IDAM solutions. This role will involve leading operational initiatives, providing expert guidance, and ensuring the security and efficiency of our identity and access management processes within the SAP environment Key Requirements / Responsibilities: Provide expert L2 and L3 support for SAP IDAM-related issues, including troubleshooting complex user access problems, role management challenges, and system outages. Lead the management of user identities and access rights within the SAP IDAM platform, ensuring accurate and timely provisioning and deprovisioning of access. Oversee the monitoring of SAP IDAM system performance and logs, proactively identifying and addressing potential issues before they impact users and implementing performance optimization strategies. Collaborate with IT and security teams to ensure compliance with security policies and procedures related to identity and access management and recommend improvements as necessary. Develop and maintain SAP IDAM policy documentation, user guides, and training materials to support end-users and promote best practices across the organization. Conduct regular security reviews and audits of SAP IDAM configurations to ensure alignment with industry standards and compliance requirements and drive necessary remediation efforts. Drive the implementation of security measures, including role-based access control (RBAC) and Multi-Factor Authentication (MFA), to enhance the security posture of user accounts. Manage the resolution of tickets and service requests related to SAP IDAM, prioritizing based on impact and urgency, and mentoring junior staff in troubleshooting techniques. Stay updated on new SAP IDAM features and updates, participating in relevant training and knowledge-sharing sessions to maintain expertise in the platform and share insights with the team. Provide strategic feedback and suggestions to improve the efficiency and effectiveness of the SAP IDAM service, including identifying automation opportunities and process enhancements. Liaise with SAP support and third-party vendors as needed to resolve complex issues and maintain system stability, ensuring high levels of service delivery. Preferred Skills: Advanced knowledge of SAP IDAM solutions, with relevant certifications such as SAP Certified Technology Associate - Identity Management. Proven experience in managing complex SAP environments, including components such as User Provisioning, Role Management, and Access Control. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation (e.g., ABAP, PowerShell, Python) to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders. Familiarity with compliance frameworks and regulations related to identity and access management (e.g., GDPR, SOX, HIPAA). Experience with integration of SAP IDAM with other security tools and platforms to enhance overall security posture. Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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10.0 - 12.0 years

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Hyderabad, Telangana, India

On-site

Overview Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work” Seeking an astute individual that has a Supply chain background with the additional ability to be part of the customer success team to implement and support the implementation of the project, and deep knowledge of industry best practices, with the ability to implement them working with multiple cross functional teams Scope Shared Services Lead role is key during a customer implementation lifecycle. Expectation from the role is to ensure all the Cloud related activities are completed by the respective Cross functional teams in the timely fashion to support the implementation teams. Proactively highlight risks and escalate to leadership to avoid delivery timeline delays. What You’ll Do Own a portfolio of enterprise customers Understand the customer operational needs, technical challenges and develop plans to address them Ensure adherence to SaaS policies and procedures Drive overall service delivery to success by keeping a balance between customer’s expectations and delivery realities Provide customer escalation management for service issues and involve internal departments as required. Develop remediation plans for resolving escalation and drive the tasks in the remediation plan to closure. Establish relationships with each customer that transcends the tactical delivery details, thus ensuring appropriate focus on longer-term customer objectives Understand new BY product releases, specific benefits to customer and work with account team to proactively position opportunities related to technical upgrades Serve as the primary point of contact for customer concerns relating to technical questions, issues or escalation and coordinate and drive resolution with BY Customer Support, consulting, sales, and product teams Align with internal account team (Customer Success Managers and Customer Executives) on key metrics and objectives for business reviews Identify potential new upsell/cross-sell opportunities to share with sales/renewals teams Work with Sales/Pre-Sales and deliver CRs and Enhancement proposals to customer and obtain sign-off Nurture Customer Reference status Specific Goals Centre On The Following Customer satisfaction & health measured by SLA performance, NPS/CSAT scores and % customer retention Advocacy: % Growth in reference-able customers Customer adoption of existing SaaS solution and expansion of the solution footprint Work proactively with assigned customers on continuous improvement areas and advocate customer needs/issues cross- departmentally Collaborate & coordinate effectively with all BY internal dept’s (Consulting, PD, Onboarding, Customer Support, etc.) for faster resolution of issues Collaborate with BY Professional Services/3rd party implementation partners to track and approve transition from Implementation to Steady state phase Prepare and participate in Quarterly/Executive business reviews Collaborate with the CSM to drive adoption and satisfaction Conduct periodic service reviews with customers (Provide SLA reports to customers and ensure SLA compliance) Lead Customer Escalations in the region as directed by the management What We Are Looking For Bachelor's degree with 10 to 12 years of experience in supply chain domain and related technologies. Minimum 2 years' experience Technical Account Advisor role or similar role (e.g., customer support, account management, customer success) Experience in application & understanding of SaaS technology landscape Experience managing critical customer issues with senior management; good verbal and written communication Understand service management framework (e.g., ITIL) Strong project management & consultative skills Ability to work with BY overseas offices in different time zones Analytical and problem-solving skills; dedicated team player as well as a proactive individual contributor Extremely well-organized with an ability to work well under pressure Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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0 years

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Trivandrum, Kerala, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Cyber Managed Service – Senior Consultant - SAP IDAM Operations We are seeking an experienced and knowledgeable Senior Consultant for SAP IDAM (Identity and Access Management) Operations to join our team. The ideal candidate will have a strong background in operations support, with extensive experience in managing and optimizing SAP IDAM solutions. This role will involve leading operational initiatives, providing expert guidance, and ensuring the security and efficiency of our identity and access management processes within the SAP environment Key Requirements / Responsibilities: Provide expert L2 and L3 support for SAP IDAM-related issues, including troubleshooting complex user access problems, role management challenges, and system outages. Lead the management of user identities and access rights within the SAP IDAM platform, ensuring accurate and timely provisioning and deprovisioning of access. Oversee the monitoring of SAP IDAM system performance and logs, proactively identifying and addressing potential issues before they impact users and implementing performance optimization strategies. Collaborate with IT and security teams to ensure compliance with security policies and procedures related to identity and access management and recommend improvements as necessary. Develop and maintain SAP IDAM policy documentation, user guides, and training materials to support end-users and promote best practices across the organization. Conduct regular security reviews and audits of SAP IDAM configurations to ensure alignment with industry standards and compliance requirements and drive necessary remediation efforts. Drive the implementation of security measures, including role-based access control (RBAC) and Multi-Factor Authentication (MFA), to enhance the security posture of user accounts. Manage the resolution of tickets and service requests related to SAP IDAM, prioritizing based on impact and urgency, and mentoring junior staff in troubleshooting techniques. Stay updated on new SAP IDAM features and updates, participating in relevant training and knowledge-sharing sessions to maintain expertise in the platform and share insights with the team. Provide strategic feedback and suggestions to improve the efficiency and effectiveness of the SAP IDAM service, including identifying automation opportunities and process enhancements. Liaise with SAP support and third-party vendors as needed to resolve complex issues and maintain system stability, ensuring high levels of service delivery. Preferred Skills: Advanced knowledge of SAP IDAM solutions, with relevant certifications such as SAP Certified Technology Associate - Identity Management. Proven experience in managing complex SAP environments, including components such as User Provisioning, Role Management, and Access Control. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation (e.g., ABAP, PowerShell, Python) to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders. Familiarity with compliance frameworks and regulations related to identity and access management (e.g., GDPR, SOX, HIPAA). Experience with integration of SAP IDAM with other security tools and platforms to enhance overall security posture. Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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0 years

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Pune, Maharashtra, India

On-site

Position Overview In Scope of Position based Promotions (INTERNAL only) Job Title: Stage3 ECL & CTP Lead Corporate Title: AVP Location: Pune, India Role Description Risk Data Validation & Control (RDV&C) team is responsible for quality assurance activities in relation to critical, complex and technical risks and regulatory topics that affect Deutsche Bank (DB). RDV&C are part of the Credit Risk Data Unit (CRDU) team within Group Finance and their key stakeholders include but are not limited to: Business Finance Risk Management (CRM/MRM) Group Reporting Regulatory Policy Adherence Group Production IT Support What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Review & ensure completeness and accuracy of interest income for Stage3 Loans as per IFRS9 principles. Reconcile interest income bookings between Risk & Finance system Ensure completeness & accuracy of Stage3 CLA/CLP reconciliation Perform quality assurance for Stage3 CLA/CLP & interest income. Liaising with relevant stakeholders & manage their queries related to interest income and CLA/CLP for stage3 loans. Presentation of the CTP Dashboard to senior audience across the Bank Change Book of Work - support the change BoW by engaging with business, CDO and IT on change Initiatives for strategic implementations and DQ remediation Providing subject matter expertise and analytics to support Finance and the Risk team regarding Stage3 CLA/CLP and interest income topics or initiatives e.g. optimization topics Data Quality – proactively manage the investigation and resolution of month end issues related to Stage3 loans. Your Skills And Experience Good Knowledge of IFRS9 ECL & interest income calculations for Stage3 exposures Team management experience An analytical mindset and good approach to problem solving Experience of process change Strong interpersonal and communication skills Organized and structured working approach Strong attention to detail Reliable team player who enjoys working in an international environment Preferred IT Skills: Python, Advance Excel(VBA), Microstrategy, MS Access. How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Position Overview In Scope of Position based Promotions (INTERNAL only) Job Title: Business Finance Associate Location: Mumbai, India Role Description Within Business Finance, we have Revenue Control & Financial Control functions. For each product / business line the Revenue control & Financial control responsibilities are segregated & well defined. As a Business Finance personnel, the core responsibilities is to ensure accurate reporting of periodic P&L, Risk and BS on the basis of sound business/ product understanding along with strong accounting & system knowhow. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Responsible for the accurate and timely production of daily T+1 P&L production, attribution and analysis. Providing daily commentary and variance investigation to Front Office traders and senior Finance managers Break investigation and resolution: Model vs Actual (Ledger) Cash, FO/MO system vs trade docs etc. Market Conformity Check exceptions resolution Balance sheet substantiation, i.e. obtaining requisite supports for GL accounts in line with MRP policy; FX Balance review Production of various MIS reports for the above businesses within agreed timelines Performs month end close activities- SAP journals, reconciliations, balance sheet substantiations and reporting Performs QA function for processes within your teams remit and regularly assesses the effectiveness of the checks Engages with CTB/SME (Change the Bank / Subject Matter Expert) in order to deliver change First level of escalation for team issues and for stakeholder escalation Manages the resolution of product reconciliation break/exception items in a timely manner Process standardization across business Provides summary of KRI's for their business area and remediation plans where SLA's are being missed and/or where issues exist Responsible for ensuring that KOPs are reviewed for relevance and effectiveness on a timely basis Interaction with global stakeholders & auditors. Your Skills And Experience An experience of 5-7 years in the core accounting function of an organisation would be an advantage. Strong understanding of financial market products such as Loans, Equities & OTC. Adaptable and culturally aware. Experience of working in a global environment preferable. Ensure team work culture is practiced. Ability to learn quickly. Ability to communicate effectively (oral & written) & strong interpersonal skills. Strong analytical and quantitative skills. Well organized & able to clearly present results of work. Essentials Competent use of MS-Office – specifically Excel and Access. Working with multiple data sources and having confidence in figures and presentation. Accuracy-driven and able to self review reports and other deliverables effectively. Be comfortable & willing to drive process improvement. Be able to constructively challenge. Be inquisitive. Knowledge of SAP and programming skills helpful but not required. SAP need to be learned quickly though. Should be diligent, thorough, shows initiative and is proactive. Proven ability to own and develop successful relationships with RPL, Operations and CSR Excellent team worker, able to work in virtual global teams and in a matrix organization Open minded, able to share information, transfer knowledge and expertise to team members Flexibility regarding problem solving. Keeps pace with technical innovation and market driven initiatives and maintains a broad understanding of the GBS offering Strong interpersonal/good negotiations skills are required, in parts leadership How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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4.0 years

0 Lacs

India

Remote

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Internal Audit Function at Coinbase works to enhance and protect organizational value by providing independent, risk-based, objective assurance and advisory services designed to add value and improve the Company's operations. The Internal Audit Function helps Coinbase accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of governance, compliance, risk management, and control processes. The Coinbase Internal Audit function is looking for a highly Internal Audit Findings Associate to help set up a Findings Validation Function. This role is based in India (Remote) and will be reporting to an Internal Audit Manager. The individual will be responsible for learning and supporting all aspects of the Finding validation process, including validation and testing. What you’ll be doing (ie. job duties): Meticulously assessing management's corrective actions to ensure they are sufficient, implemented promptly, and are sustainable. This includes findings from internal audits, external exams, and regulatory bodies. Proactively engaging with auditees and business stakeholders to efficiently acquire necessary evidence for testing and validation. Partnering with cross-functional teams and global internal audit colleagues across the US, APAC and EMEA to facilitate and align remediation efforts. Serve as a value-add and advisory function to business partners by identifying ways to address audit findings or opportunities for enhancements with the goal of mitigating risk and improving technology, security, and operational performance without compromising 3rd Line of Defense independence and objectivity. Communicate with and educate process owners effectively, including non-finance individuals, on the importance of controls, an effective control environment, and the role of Internal Auditor Findings. Remain current and increase knowledge of regulatory requirements that impact the organization, as well as in the areas of internal control, technology, security, business, company products and company information. Championing new ideas and innovative solutions to enhance the efficiency and effectiveness of the findings validation process and overall internal infrastructure. What we look for in you (ie. job requirements): Bachelor’s Degree or Professional Internal Audit / IT Audit qualification (e.g., CA, CIA, CISA, CFE, etc.) or comprehensive working knowledge of the Chartered Institute of Internal Auditor practice 4+ years of experience in Internal Audit, Risk Management, Compliance or Management Consulting Excellent understanding of an internal control environment Working knowledge of laws, regulations, risk management practices for the financial services industry Relevant industry experience and/or public accounting experience preferred Solid analytical and problem solving skills, with high standards for quality, accuracy and attention to detail Excellent written and verbal communication skills Demonstrated proficiency in leveraging Google Suite, GRC Tools and AI tools. Demonstrated proficiency in Google Suite or MS Excel, Word and PowerPoint Nice to haves: Experience working in a fast paced organization Experience with Regulatory Finding/Issue Validation Entrepreneurial attitude and experience with, or the ability to adapt to, a rapidly growing start-up with associated complexities and ambiguities Experience working with/in an out-sourced or co-sourced internal audit function Ability to work across functions and time zones Understanding of crypto, payments and/or financial services industry and experience in auditing information systems and controls Professional Internal Audit / IT Audit qualification (e.g., CA, CIA, CISA, CFE, etc.) or comprehensive working knowledge of the Chartered Institute of Internal Auditor practice Job #: P71647 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range:: ₹1,601,700 INR - ₹1,601,700 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations@coinbase.com .

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

(Senior) Engineer, Network Engineering Data Services Role Description Summary The (Senior) Engineer, Network Engineering Data Services works closely with SES Networks customers, Product teams and Operation teams to design, implement, maintain, and monitor SES Network products and the customers’ premise equipment at remote locations. This role will be responsible for implementing and testing internal and customers’ networks end-to-end. In this role, the position holder will serve as Subject Matter expert in the field of communication services and applications. Primary Responsibilities / Key Result Areas ▲ Provide implementation support for all SES Network related services sold to our customers ▲ Interact daily with SES teams responsible for activating and supporting SES service to our customer base ▲ Support network service activation for the Maritime Cruise and Aero industry ▲ Provide Level 3 support for Network Operations Centre ▲ Manage the relationship with peers and third parties to deliver a successful and optimized network and Satellite environment ▲ Create, disseminate and (as required) update documentation of SES Networks of identified network processes, procedures, and controls ▲ Work directly with customers and other internal departments and organizations to facilitate networks engineering implementation, and acceptable levels service ▲ Manages tools required to efficiently operate within the networking team specifically Monitoring and management tools ▲ Follow up on deficiencies identified in monitoring reviews, self-assessments, automated assessments, and internal and external audits to ensure that appropriate remediation measures have been taken ▲ Provide Pre-Sales support as needed COMPETENCIES ▲ Ability to interact with customers and team members without supervision ▲ Sense of urgency, initiative, and competitive drive to get things done ▲ Strong technical problem solving and analytic skills to isolate problems, recommend and implement solutions ▲ High attention to detail ▲ Follow tasks to completion and be dependable ▲ Demonstrate a professional business attitude when working with internal staff and external customers ▲ Ability to work at in a fast-paced environment, dealing with multiple priorities ▲ Ability to manage projects ▲ Ability to learn new technologies quickly Qualifications & Experience ▲ Bachelor’s degree in IT or equivalent filed ▲ 5+ years of experience in MPLS, L2VPN, L3VPN, IP Transit, Carrier Ethernet, CG-NAT ▲ 5+ years of experience of deployment experience of Quality of Service within a network ▲ CCNP, or CCDP, or JNCIP is a must ▲ CCIE, JNCIE certification is a plus ▲ Extensive TCP/IP and routing knowledge (BGP,OSPF,ISIS,BFD) ▲ Familiarity with the Cisco and Juniper routing and switching product lines ▲ Professional level at various IGP protocols ▲ Professional level knowledge of Switching Protocols ▲ Professional level in BGP protocol ▲ Expertise on Service provider and Enterprise networks ▲ Expertise on Versa SD-WAN solutions ▲ Experience with network security and network management ▲ Be proficient on Linux, and Windows servers ▲ Experience In Satellite Communication Systems Preferred OTHER KEY REQUIREMENTS / COMMENTS  On-call duties will be required 24/7 on a rotational basis "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law."

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

J.P. Morgan Chase & Co., headquartered in New York City, is the largest bank in the U.S. and a global leader in investment banking and financial services. The Corporate & Investment Bank division, trusted by top corporations and institutions worldwide, manages nearly $20 trillion in assets and offers strategic advice and liquidity solutions. Within this division, the WKO Banking Middle Office ensures compliance with regulations, safeguarding the bank's reputation and assets while efficiently onboarding client relationships. As a Wholesale KYC Operations Analyst within the WKO Banking Middle Office, you will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation, and Renewals. Your role will involve facilitating the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. Your responsibilities will include managing new business requests received from the Front Office, acting as an SME and Due Diligence expert to guide clients through the KYC requirements, conducting in-depth analysis on the ownership structure of clients, working closely with the Front Office and clients to obtain necessary supporting evidence, following up with KYC production teams to ensure timely onboarding, liaising with key stakeholders, assisting Relationship Managers with various tasks, managing personal workload and priority items, and identifying and executing process improvements. To excel in this role, you should have knowledge of multiple client types and the financial industry, strong verbal and written communication skills, effective time management and organizational abilities, a quality client focus, a strong controls mindset, customer service skills, experience in adhering to controls and compliance standards, and the ability to grasp concepts and procedures quickly. Preferred qualifications for this role include knowledge of KYC & Client onboarding with a minimum of 2 years of experience, as well as a B.S. Degree or equivalent. Your role as a Wholesale KYC Operations Analyst will be crucial in ensuring smooth client onboarding processes, maintaining compliance standards, and contributing to the overall success of the WKO Banking Middle Office.,

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Skill required: Control Testing - Agile testing Designation: Regulatory Compliance Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? As a Risk & Controls Testing Senior Analyst, you will be instrumental in the day-to-day management of the second line of defense Risk and Control Self-Assessment (RCSA) program. This role is responsible for assessing the design and operating effectiveness of internal controls, in close partnership with first and second line business process owners. You will play a critical role in ensuring robust risk management practices within a dynamic financial services environment. What are we looking for? Written and verbal communication Execute Control Design Assessments, which includes conducting comprehensive process walkthroughs and/or researching relevant process documentation. Conduct Control Performance Testing, which involves an audit of control operations utilizing robust, risk-based sampling methodologies. Create detailed test steps and a comprehensive evidence request list, managing evidence requests to ensure timely turnaround and completion. Document all testing activities and necessary criteria in professional workpapers, ensuring workpapers are adequately captioned and maintained. Conduct thorough quality reviews of RCSA CONTROLS testing activities to ensure accuracy and completeness. Confirm any identified control design or performance deficiencies with control owners, meticulously assessing the impact of control weaknesses, and raising findings to RCSA management. Present findings clearly and concisely to process owners and manage the timely development and implementation of remediation plans. Critically challenge remediation plans to ensure they lead to sustainable resolution of the root cause. Validate finding closures and collaborate with control owners to update associated risks and controls 4+ years of experience in Risk Management, Auditing, Compliance, and/or Finance, preferably within Financial Services organizations. Experience with COSO and ISO ERM/ORM frameworks and their practical application to internal controls is strongly preferred. Demonstrated experience in identifying, documenting, and testing internal controls is strongly preferred. Experience with analyzing automated controls is favorable. Ability to quickly absorb and comprehend complex information presented in various formats, adapting to new information and changing processes quickly and effectively. Skilled in analyzing information to identify patterns, relationships, and potential issues within a process. Proven ability to simultaneously manage multiple time-sensitive activities and deliverables. Strong detail-orientation and an unwavering commitment to accuracy. Experience with Google Sheets, Docs, and Slides or MS Excel is preferred. Experience with a Governance, Risk, Compliance (GRC) tool; Archer IRM is preferred. Excellent verbal and written communication skills for reporting and presenting findings. Strong interpersonal skills to effectively engage with control owners and management. Proven analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Prepare and present comprehensive reports regarding RCSA management activities and findings to stakeholders. Oversee adherence to RCSA standards, including providing training to internal departments on program requirements and best practices., Any Graduation

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1.0 - 3.0 years

0 Lacs

Gandhinagar, Gujarat, India

On-site

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services, follows all adminstration processes to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Services Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client. Employee Services - More into query/case management Read, understand and analyze client process as per the business rules. Execute full range of the process accurately and timely as a hands on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. What are we looking for? Written and verbal communication Detail orientation Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in timely fashion. Ensure and maintain the security and confidentiality of client data. Activley Participate in team activities & Organizational initiatives Critical Thinking Problem Management Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job Changes etc). Strong command on written and verbal English language Knowledge of MS Office/Excel Skills would be a plus Knowledge of Successfactors would be a plus Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts "Essentials : 1 - 2 yrs. business experience with Employee & Org data Mgmt background Desirable: Exposure to BPO industry " Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure Organization & prioritisation skills to deliver as per deadlines Attention to detail & quality driven – in communications and all system transactions Demonstrate high levels of confidentiality Team Work & collaboration Multi-cultural awareness Flexibile to work in Shifts

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3.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai. The Role We are currently seeking a Security Analyst to join our Information Security & Risk team as part of the expanding team within our Pune, India location . The successful candidate will have the opportunity to help take Addepar’s Security and Risk Program to the next level. In this role, this person will work as part of the Identity & Access Management (IAM), Security Operations and Governance & Controls functions to increase the overall security posture of the organization. We are looking for someone who is hungry to expand their Information Security knowledge and experience and become involved with many facets of our program. What You’ll Do Assist in the development, maintenance and enhancements with our Identity Governance & Administration platform and overall, IAM program. Assisting with general Information Security inquiries and coordinating efforts to achieve resolution. Conducting User Entitlement Access Reviews and IAM compliance such as non-human identity governance. Assisting with SOC2 certification efforts such as collection of evidence and preparing deliverables. Producing Information Security metrics for senior leadership. Maintaining our Security Awareness program compliance. Assist with triaging vulnerability remediation efforts. Who You Are Minimum 3+ years of general Information Security experience. Bachelor’s degree/equivalent or higher. Computer Science or Engineering related education preferred. Experience with Identity & Access Management tools. Familiar with IT Governance and Compliance functions, including SOC2 and Security awareness programs. Familiar with Security Operations Center(SOC) and Vulnerability management functions. Attention to details and analytical skills. Ability to build strong relationships and work collaboratively with internal and external partners. Excellent verbal and written communication and organisational skills, along with the ability to deliver to time-sensitive guidelines. Curious, always learning and deeply interested in Information Security. Experience with Okta, Saviynt highly preferred. Desired Technical Skills: IAM tools such as IGA and SSO/IDP platform. Basic understanding of SQL database querying and leveraging API’s Basic proficiency in scripting and programming using Python or Java Hands-on experience with Amazon Web Services (AWS) or similar cloud platform Experience administrating a Google Workspace environment Important Note: This role requires working from our Pune office 3 days a week (hybrid work model) Our Values Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. Build Together - Collaborate to unlock the best solutions. Deliver lasting value. Champion Our Clients - Exceed client expectations. Our clients’ success is our success. Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to TAinfo@addepar.com.

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