Relationship Officer

Company Description

Centrum Housing Finance Limited (CHFL) is a housing finance company focused on empowering Lower and Middle Income (LMI) families in India by providing accessible, long-term housing finance solutions. CHFL caters to underserved customers facing challenges in securing loans from traditional lenders by tailoring products to meet their needs through a blend of traditional methods and advanced technology. As a subsidiary of Centrum Capital Limited, CHFL is part of the Centrum Group, a leading financial services provider known for innovative and integrated financial solutions. CHFL is registered with the National Housing Bank (NHB) as a Housing Finance Company.

Role Description

This is a full-time on-site role for a Relationship Officer, located in the Pune/Pimpri-Chinchwad Area. The Relationship Officer will be responsible for managing and nurturing client relationships, providing excellent customer service, and ensuring customer satisfaction. This role involves developing and executing sales strategies, identifying and onboarding new clients, and maintaining ongoing communication with existing clients to meet their financial needs. The Relationship Officer will also support clients through the loan application process and address any inquiries or concerns they may have.

Qualifications

• Experience in Business Relationship Management and Sales
• Knowledge of Finance and Financial Products
• Strong Communication and Customer Service skills
• Ability to build and maintain client relationships
• Experience in the housing finance industry is a plus
• Bachelor's degree in Finance, Business Administration, or a related field