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Relationship Manager (Post Sales or CRM )

Relationship Manager (Post Sales or CRM )

Bean Hr Consulting

3 - 8 years

2 - 7 Lacs

Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

Client onboarding Client Coordination Welcome calls/emails Customer service Post Sales Customer relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Client Onboarding: Conduct welcome meetings, initiate welcome calls, and send personalized welcome emails to new customers.
Follow-Up on Collections: Ensure timely follow-up on outstanding payments and maintain regular communication.
Daily Tracking: Maintain and update daily follow-up reports on Excel for internal tracking and escalations.
Documentation Formalities: Coordinate execution of stamp duty and registration formalities as per legal requirements.
Loan Coordination: Liaise with customers and banking partners to ensure seamless handling of loan documentation, sanctioning, and disbursement.
Escalation Management: Act as the point of contact for handling client grievances and resolving issues proactively and efficiently.

Desired Candidate Profile

Proven experience in Post-Sales or Customer Relationship Management in the Real Estate industry is a must.
Excellent communication, interpersonal, and organizational skills.
Immediate joiners preferred.
Willing to work from site locations.

riya@beanhr.com

Thanks & Regards,

Riya Choudhary

Bean HR Consulting-"Ahead Your Search"

https://beanhr.com

Locations:- Ghaziabad (Delhi-NCR) / Dehradun

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