Relationship Manager

Company Description PBPartners, a brand of Policybazaar Insurance Brokers Private Limited, provides best-in-class insurance products along with in-person customer assistance for a smooth insurance journey. Registered under Registration Number 742, PBPartners operates from its registered office at 119, Sec 44, Gurgaon. PBPartners holds the License Category - Composite Broker. Role Description This is a full-time on-site role for a Relationship Manager located in Manjhanpur. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, addressing their insurance needs, and providing expert advice on available products. The role involves regular in-person interactions with customers, resolving their queries, and ensuring a seamless insurance experience. The role also includes tasks such as monitoring policy renewals, facilitating policy claims, and coordinating with internal teams to ensure customer satisfaction. Qualifications Strong interpersonal and communication skills Ability to build and maintain client relationships Experience in customer service and client management Knowledge of insurance products and services Problem-solving and conflict resolution skills Detail-oriented with strong organizational skills Proficiency in using customer relationship management (CRM) software Bachelor's degree in Business, Finance, or related field is advantageous Previous experience in the insurance industry is a plus Ability to work well in a team and independently Show more Show less