Relationship Manager

Key Responsibilities:

1. Lead Conversion: Convert Home Loan and Mortgage leads into field appointments, ensuring a

smooth transition throughout the process.

2. End-to-End Management: Oversee the entire process of converting Home Loan and Mortgage leads

into loan disbursals, ensuring compliance with regulations and policies.

3. Relationship Management: Cultivate and maintain strong relationships with Banks and NBFCs,

collaborating closely to streamline loan processing and resolve any issues promptly.

Job Role:

1. Experience Requirement: Candidates should possess a minimum of 1 year of experience in Home

Loan and Mortgage operations.

2. Client Interaction: Meet with loan applicants to understand their requirements, collect necessary

information, and guide them through the loan application process.

3. Loan File Analysis: Regularly analyze active loan files, identifying bottlenecks, and proposing

solutions to expedite the loan approval process.

4. Contract Completion: Assist clients in completing loan contracts, ensuring thorough understanding of

policies and regulations.

5. Financial Assessment: Conduct interviews with applicants to assess financial eligibility and establish

feasible debt payment plans.

6. Record Management: Maintain accurate and updated account records, ensuring compliance with

regulatory standards.

7. Application Submission: Submit loan applications to relevant institutions in a timely manner,

adhering to all necessary protocols.

8. Proposal Preparation: Prepare comprehensive loan proposals, highlighting key terms and conditions

for clients' consideration.

9. Application Review: Evaluate loan applications, identifying deficiencies and providing clear

explanations to applicants in case of rejection.

10. Issue Resolution: Address applicants' queries and concerns promptly, resolving any loan-related

issues to ensure customer satisfaction.

Qualifications:

• Minimum 1+ year of experience in Home Loan and Mortgage operations.
• Strong interpersonal skills with the ability to effectively communicate with clients and stakeholders.
• Proficiency in analyzing financial data and interpreting complex loan documents.
• Detail-oriented approach with a focus on accuracy and compliance.
• Ability to work efficiently in a fast-paced environment, managing multiple tasks simultaneously.
• Knowledge of relevant laws and regulations governing the Home Loan and Mortgage industry.
• Bachelor's degree in Finance, Business Administration, or related field preferred.