As a Relationship Manager at Kapil Eye Hospital, your role will involve building and maintaining strong relationships with patients and stakeholders to ensure a seamless patient experience. You will be responsible for addressing inquiries, handling patient feedback, and identifying opportunities to improve service quality. Your coordination with medical teams and oversight of patient communications will be crucial in promoting trust and satisfaction. Key Responsibilities: - Build and maintain strong relationships with patients and stakeholders - Address inquiries and ensure a seamless patient experience - Coordinate with medical teams to improve service quality - Handle patient feedback and contribute to service quality enhancement - Oversee patient communications to promote trust and satisfaction Qualifications: - Excellent communication, interpersonal, and relationship-building skills - Strong ability to address inquiries and manage patient feedback - Organizational and time-management skills for smooth team coordination - Proficiency in customer relationship management (CRM) tools and basic computer applications - Ability to work independently in a patient-focused environment - Experience in healthcare or hospitality industries is an advantage - Bachelor's degree in Business Administration, Healthcare Management, or related field preferred,

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Relationship Manager