Relationship Manager

As a Relationship Manager at NoBroker, your role will involve acting as a key point of contact for the Paid customers. Your responsibilities will include: - Building sustainable relationships and fostering trust with customer accounts through effective and open communication. - Identifying and evaluating customers" needs to provide tailored solutions. - Assisting customers in finding the right tenant or house based on their specific requirements. - Managing outbound and inbound calls from customers and leads. - Utilizing internal tools and techniques to deliver the best possible service to customers. - Negotiating with leads on behalf of customers. - Keeping customers informed about the progress of their accounts and following communication procedures and policies. - Going the extra mile to ensure excellent customer service. Qualification / Education and other Requirements: - Education: Any education background (10th, 12th, Diploma) with 0-3 years of experience. - Excellent verbal and written communication skills. - Strong interpersonal skills, numerical proficiency, and analytical abilities. - Decision-making capabilities. - Language proficiency: English & Hindi, with knowledge of Kannada, Tamil, Marathi, or Telugu. - Proficiency in MS-Office applications (Excel, Word). - Flexibility to work day shifts (9-hour login between 8 AM - 10 PM). - Willingness to work 6 days a week with a weekday off. Additionally, NoBroker offers benefits such as free lunch and snacks to its employees.,