Relationship Manager - Digital Lending

Pahal Financial Services

0 - 5 years

1 - 3 Lacs

ahmedabad rajkot vadodara

Posted:None| Platform:

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Skills Required

digital lending digital sales online sales digital channels

Work Mode

Work from Office

Job Type

Full Time

Job Description

Drive personal loan disbursals through field-based and tele-assisted digital onboarding.
Source high-quality leads through direct field visits, and existing customer references.
Assist customers in document collection, KYC completion, and navigating the PahalPe app.
Coordinate with the credit and operations team for faster processing and approval.
Develop and manage partnerships with HR heads, real estate agents in the salaried segment.
Regularly monitor application-to-disbursal conversion and take steps to improve it.

Ideal Candidate Profile :

14 years of experience in
instant personal loan sales
, specifically through
digital lending applications
.
Strong understanding of digital lending processes and customer onboarding.
Experience working in target-driven roles with consistent achievement of monthly disbursal numbers.
Ability to assist customers who are unfamiliar with digital processes, including guiding them through app usage, document upload, and eKYC.
Comfortable using loan apps, CRMs, and mobile-first sales processes.
Fluent in local language plus Hindi/English (depending on region).
B.Com Graduate (preferably).
Postgraduate degrees (MBA, PGDM, etc.) and relevant certifications in sales, marketing, or financial services will be considered a plus.

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