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PhonePe
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Relationship Executive

Relationship Executive

PhonePe

0 years

0 Lacs

aligarh uttar pradesh india

Posted:3 weeks ago| Platform: Foundit logo

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Skills Required

financial services industry knowledge conflict resolution sales and relationship management problem-solving digital payment systems

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

PhonePe Group is India's leading fintech company and a trusted name in digital payments, serving as the #1 Trusted Digital Payments Brand in India for three consecutive years. Launched in 2016, the PhonePe app has grown to over 57 crore registered users and boasts a vast network of over 4 crore merchants across India, spanning Tier 2 and Tier 3 cities. Beyond digital payments, PhonePe has successfully expanded into financial services such as insurance, lending, and wealth management, as well as innovative consumer tech platforms like Pincode, the Indus App Store, and Share.Market. Headquartered in India, the company is dedicated to empowering every Indian by enabling secure, seamless financial transactions and services.

Role Description

This is a full-time on-site role for a Relationship Executive based in Aligarh & Bulandshahr. The Relationship Executive will be responsible for maintaining strong relationships with merchants and customers, assisting in the onboarding process, and addressing any product or service-related issues. They will work closely with the sales team to drive business growth, resolve customer inquiries, and promote PhonePe's services and products. The role also includes providing feedback to improve customer experience and ensuring merchant satisfaction through proactive support.

Qualifications

Sales and relationship management skills to effectively interact with merchants and customers
Strong problem-solving and conflict resolution skills for addressing customer queries and concerns
Excellent communication and interpersonal skills to build and maintain client relationships
Basic understanding of digital payment systems and financial services; industry knowledge is a plus
Ability to work independently, self-motivated, and target-driven
Proficiency in local language(s) and English
Relevant experience in sales, business development, or client management is preferred
Bachelor's degree in Business Administration, Sales, Marketing, or a related field is an advantage

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Relationship Executive