Relationship Executive

Matrimony.com

0 years

3 Lacs

india

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

crm reports marketing development strategies communication negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Client relationship management: Act as the primary point of contact, building and nurturing long-term relationships with existing clients.
Sales and growth: Identify client needs and propose tailored solutions, as well as actively seeking opportunities to cross-sell and upsell products or services.
Customer support: Handle client inquiries and concerns in a professional and timely manner, providing regular updates and resolving issues effectively.
Followup and reporting: Maintain accurate client records in a CRM system and generate reports on client satisfaction, feedback, and business performance.
Collaboration: Work closely with internal teams like sales, marketing, and product development to ensure client needs are met and strategies are aligned
Interpersonal skills: Strong communication, negotiation, and interpersonal skills are crucial for building rapport and managing relationships effectively.

Job Type: Full-time

Pay: ₹25,000.00 per month

Benefits:

Paid sick time
Paid time off
Provident Fund

Application Question(s):

What is your qualification
Where is your current location in thrissur

Work Location: In person

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