Posted:3 weeks ago| Platform:
Work from Office
Full Time
Role & responsibilities Support Workshops remotely or in-person to diagnose and resolve the technical concerns at field concerns and conducting OJTs Identify new failures and make PCIR for RCA & PCA initiation Visit to the workshop/ customer in the given region for diagnosing & resolving the Arrange PCIR failed parts and hand over the parts to the CQA for RCA Refer the telematics for analyzing the concerns in the scooters Conduct short session for dissemination of the know-how in there respective regions on latest repairs Verify and Approve the warranty claims from their respective regions with in 2 hrs TAT Identify difficult repair or diagnostics topics, prepare the technical circulars and release to the network. Highlight Service manual and current flow diagram corrections/ update communicate to the training department on need identified on training reinforcement topics in their respective regions. Preferred candidate profile
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