36 Service Manager Jobs

As an Automobile Manager, you will be responsible for overseeing a dealership's or department's operations to ensure efficiency and profitability. Your key responsibilities will include: - Setting and monitoring sales goals - Overseeing parts and service departments - Ensuring regulatory compliance - Developing business strategies - Maintaining customer satisfaction In this role, you will be required to manage staff, inventory, customer service, and finances. The specific duties will vary depending on your specialization, whether it is sales, service, or parts management. Your common responsibilities will include: - Staff Management: Recruiting, training, motivating, and evaluating sales, service, and other department staff. - Sales & Marketing: Developing and implementing sales strategies, setting sales targets, monitoring market trends, and managing inventory. - Operations: Overseeing daily operations, ensuring an efficient workflow, and maintaining high standards for service and customer satisfaction. - Customer Relations: Handling escalated customer complaints and implementing programs to build customer loyalty. - Financial Management: Monitoring financial reports, managing budgets, setting and maintaining pricing levels, and managing accounts. - Compliance & Safety: Ensuring adherence to industry and safety regulations and maintaining a safe working environment. Depending on your specialized role, you may have additional responsibilities: - Sales Manager: Driving sales performance, setting sales targets, coaching the sales team, and identifying market opportunities. - Service Manager: Overseeing the service department, managing staff, implementing service strategies, and ensuring high customer satisfaction. - Parts Manager: Monitoring inventory, managing parts and supplies, and directing sales and shipping/receiving efforts. Qualifications required for this role include: - Education: A bachelor's degree in Business Administration, Automotive Engineering, or a related field is often preferred. - Experience: Proven experience in a management role within the automotive industry is essential. - Skills: Strong leadership, people management, problem-solving, and communication skills are crucial. - Knowledge: A comprehensive understanding of automotive operations, sales principles, customer service, and market dynamics is necessary.,

Order & Parts Planning Customer Requirement Analysis Invoicing, Collection & AR Management Warehousing, Logistics & Inventory, Dispatch Critical Part & Lubricant Management Compliance, Safety & Warehouse Audit Inventory Optimization & Analysis Required Candidate profile 2+ years of relevant experience in Commercial Vehicle industry Commercials understanding of Markets & CV business (P&L) Proficiency in MS Office Tool, Power BI, SAP Good Comms skills

Attend to queries and service issues of preferred customers at the branch Adherence to Complaint Management guidelines, TAT and escalation matrix. At least 98% complaints must be resolved within TAT Grade – Manager For - South Mumbai Location Required Candidate profile Banking Similar Service Manager & Wealth management client Handling candiidae apply

Monitoring service performance, Process adherence,managing parts inventory,resolving customer grievances,and ensuring compliance with AMC and SLA terms Ensure service delivery within defined Turnaround Time Customer Engagement & Process Adherence Required Candidate profile Minimum 4-5 years of relevant experience Commercials understanding of Markets & CV business (P&L) Should be graduate People Management Skills Good Communication skills Negotiation Skills

must have heat treatment furnaces know of erection and commissioning of heat treatment furnaces of controller settings / years experience in Service industry , 2. He should be able to handle team of Service technicians ( 8-10)Furnaces ,SQF Required Candidate profile commissioning of heat treatment Furnace The person should be able to head Customer outsourced activities manage service site for all locations (PAN India) BE/ Diploma Mech

Wrtsil is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, Wrtsilians put their hearts and minds into turning Wrtsil's purpose of enabling sustainable societies through innovation in technology and services into reality. Wrtsil Information Management (IM) is a global organization of more than 350 IT professionals who work together to deliver best-in-class IT services in Wrtsil. IM is responsible for operating and developing the ICT landscape, and in addition is a strategic partner to the businesses, driving innovation to accelerate growth of digital solutions. The company aims to transition the world towards a decarbonised and sustainable future by pushing the boundaries of engineering and technology. Together, the team at Wrtsil creates new business opportunities and a more sustainable future that everyone can be proud of. If you are someone with a growth mindset, Wrtsil is looking for talent like you to join the ride. Wrtsil is currently seeking a Service Manager, End User Support Services, with the primary responsibility of leading the Global IM Service Desk (GSD). The Service Desk is fully outsourced and is undergoing a transformative journey driven by cutting-edge automation, AI, and superior customer experiences. This approach is designed to deliver exceptional customer service and elevate satisfaction levels, ensuring seamless support throughout the process. Position Information: The preferred locations for this permanent position are Finland (Vaasa, Helsinki, Turku) or India (Mumbai). The company offers the possibility of hybrid remote work. Role and Responsibilities: As a Service Manager, End User Support Services, you will ensure that Service Desk services are delivered effectively and efficiently, meeting the needs and expectations of users and stakeholders. You will collaborate closely with various IT teams and business stakeholders, manage service performance, and drive continuous improvement in service delivery. Additionally, you will be part of the ITSM development forum representing the incident management capability area. You will work as part of a dynamic and collaborative Service Integration and Management team with diverse expertise in Information Management. Requirements for the Position: - M.Sc. or B.Sc. in Information Technology, Computer Science, Business Administration, or a related field - Over 8 years of proven experience in managing a Global IT Service Desk or End-user support services in a large and complex multivendor environment - Strong expertise in ServiceNow, including understanding of incident management capability, data model at a high level, etc. - Knowledge of IT Service Management and related/supportive frameworks (e.g., ITIL, Agile) - Understanding of Service Desk automation and AI use cases Qualifications: To succeed in this position, you should possess: - Excellent communication and performance skills - Strong collaboration and facilitation skills - Customer-centric, proactive, and development-oriented mindset - Ability to prioritize and work under pressure - Leadership skills and effectiveness in a matrix organization - Negotiation and financial management skills Wrtsil values diversity and is committed to supporting an inclusive work community. Continuous learning and teamwork are encouraged to help employees develop beyond their potential. The company focuses on innovation and sustainability, aiming to enable sustainable societies through technology and services. To apply for this position, please submit your application through the Wrtsil Careers portal before the application deadline on the 7th of March 2025. Applications via email will not be considered. After submitting your application, you will receive a confirmation email. For questions regarding the position, you can reach out to: Marjo Kautiainen GM, Service Integration and Management Email: marjo.kautiainen@wartsila.com Phone: +358 40 82 62 564 (please note, winter vacation on week 9) At Wrtsil, diversity, inclusion, and equal employment opportunities are embraced. All new employees in Finland will undergo occupational health checks, including drug tests/screenings where applicable. Employees located outside of Finland will follow the country's legislation.,

1. Establish and maintain the upkeep of service centers 2. Liaison with store manager and sales team for service operations 3. Ensure customer satisfaction to avoid escalation of issues 4. Motivate and manage team of service centre and care centre personnel 5. Responsible and accountable for service deliverables 6. Mentor and counsel engineers whenever necessary 7. Control the flow of incoming calls for on-site support of services 8. Manage costs/expenses of service and care centre within given, guidelines 9. Ensure there is adequate amount of manpower to cater to all customer, calls 10. Providing necessary skills/training to the team members based on, needs and gaps 11. Ascertain care centre personnel are working in sync to support walk in customers 12. Encourage the team to enhance their performance levels by, identifying gaps and needs. Skills and Competencies 1. Familiarity with the territory 2. Knowledge of device repair operations 3. Knowledge of product and market 4. Team management skills 5. Problem Solving skills 6. Customer focus 7. Understanding of business training requirements

We help the world run better by enabling individuals to bring out their best at SAP. Our company culture thrives on collaboration and a shared passion for enhancing the global operational landscape. We are dedicated to laying the groundwork for a brighter future each day and fostering an inclusive workplace that values diversity, flexibility, and purpose-driven work. At SAP, we provide a highly supportive and nurturing team environment that prioritizes continuous learning and development, acknowledges individual contributions, and offers a range of benefit options for personalized choices. As an IT Technology Consultant based in the Delivery Center in Bangalore, India, we are seeking a professional with a strong technical background in areas such as Basis, Database, and SUSE LINUX expertise to spearhead service delivery initiatives and drive continuous improvement and optimization projects within Incident Management. In this role, you will be responsible for: - Leveraging your technical expertise to deliver service excellence - Leading various continuous improvement and optimization projects within Incident Management - Collaborating with cross-functional teams to ensure seamless service delivery - Contributing to the advancement of IT technologies and solutions - Providing technical guidance and support to enhance operational efficiency We are looking for an individual who possesses: - Strong technical proficiency in areas such as Basis, Database, or SUSE LINUX - Proven experience in driving service delivery and continuous improvement projects - Excellent problem-solving skills and a proactive approach to addressing technical challenges - Strong communication and interpersonal skills to collaborate effectively with diverse teams - A passion for learning and staying updated on the latest IT trends and technologies At SAP, our innovations empower over four hundred thousand customers globally to collaborate more efficiently and leverage business insights effectively. Renowned for our leadership in enterprise resource planning (ERP) software, SAP has evolved into a market leader in end-to-end business application software, along with database, analytics, intelligent technologies, and experience management services. As a cloud-based company with over two hundred million users and a workforce of over one hundred thousand employees worldwide, we are committed to fostering a purpose-driven, future-focused, and highly collaborative team culture that prioritizes personal development. Whether connecting global industries, people, or platforms, SAP ensures that every challenge receives the solution it deserves, allowing individuals to bring out their best. Our culture at SAP is centered around inclusion, holistic well-being, and flexible work models to ensure that everyone, regardless of background, feels valued and empowered to perform at their best. We believe in the strength derived from the unique capabilities and qualities that each individual brings to our organization, and we invest in our employees to nurture confidence and unlock their full potential. At SAP, we are dedicated to unlocking all talents and creating a more equitable and better world for all. SAP is proud to uphold equal opportunity in the workplace and is an affirmative action employer. We are committed to the principles of Equal Employment Opportunity and provide accessibility accommodations for applicants with physical and/or mental disabilities. If you require accommodation or special assistance to navigate our website or complete your application, please reach out to our Recruiting Operations Team at Careers@sap.com. For SAP employees, only permanent roles are eligible for the SAP Employee Referral Program, in accordance with the eligibility criteria outlined in the SAP Referral Policy. Specific conditions may apply for roles within Vocational Training. SAP embraces diversity and values all individuals" unique contributions, striving to create a workplace where everyone can thrive and contribute to a more inclusive world. Join us at SAP to embark on a rewarding journey where you can bring out your best self.,

HCLTech Mega Walk-In Drive Telecom Service Manager (CSM/SPM/GST) | 6+ Yrs Exp | Bangalore Interview Location: HCL Technologies Ltd, 8th Floor, Unit-B, Aviator Building, ITPL SEZ, Whitefield Road, Bengaluru, Karnataka 560066 Interview Date: Saturday, 23rd Aug 2025 Interview Time: 10:00 AM – 3:00 PM Work Location: Bangalore HR SPOC: Yanosh / Samrin Experience Required: 6+ Years (only eligible) Carry a copy of your updated resume. Bring a valid government ID proof (Aadhaar/PAN/Driving License). Arrive at the venue between 10:00 AM to 3:30 PM for registration. Immediate joiners are preferred (0-30 Days Notice Period) Job Description: Job Role : Service Manager – CSM/SPM/GST Experience : 6+ Years Location : Bangalore Shift : US Shift The Service Manager, also known as Customer (or Client) Service Manager (CSM), or Service Program Manager (SPM) is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process include activities such as: Conduct Service Management Reviews: In collaboration with key stakeholders, establish and maintain service management reviews to ensure ’s services and performance are aligned with the Customer’s business plans Coordinate regular contract reviews, capturing any areas for possible changes/updates and/or decision logs and providing these to the Account team for subsequent amendments/agreements/revisions. Responsibilities include: Business Relationship and Governance Management: Relationship Management Maintain visibility of overall Customer health, ensuring regular reviews with key stakeholders to care for any red flag issues, benchmarking on future opportunities and overall compliance of the contract. Manage Customer enablement duties such as VEC portal overview, training, access requests and ongoing Customer needs. Operational / Performance Management Manage Service Level assessment, reporting and conduct analysis on the trends and patterns; Provide the SLA reporting. Collaborate with service assurance, delivery, and finance for recommendations and service improvement plans, when warranted. Review Key Performance Indicators (KPIs) and provide action plans, when necessary. In tandem with Operations and Service Delivery and the Customer, continue to seek areas for process enhancements, streamlining and driving improved performance collectively. Identify ongoing benefits, opportunities, and innovation for continual service improvement. Achieve KPI Improvements of: 100% Attainment of Tier 1 KPIs 10% NPS Improvement 30% Credit Reduction Skills: 6+ years of related Telecom/Networking service management experience Strong organizational, presentation, and problem-solving skills Demonstrated experience with verbal and written communication Business and Financial acumen Ability to communicate with multiple levels of leadership Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word Qualifications: Any graduate qualifications Any Postgraduate qualifications Telecom or Networking Domain experience mandatory Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) ITIL Certificate Preferred.

As an IT Technology Consultant at SAP, you will play a crucial role in driving service delivery and continuous improvement projects within Incident Management at the Delivery Center in Bangalore, India. We are seeking a talented individual with a strong technical background, particularly in areas such as Basis, Database, and SUSE LINUX expertise. Your responsibilities will include overseeing various optimization projects, ensuring efficient service delivery, and contributing to Incident Management processes. You will have the opportunity to leverage your technical skills to enhance operations and drive impactful changes within the organization. To excel in this role, you should possess a deep understanding of IT technologies, particularly in the areas of Basis, Database, and SUSE LINUX. Your ability to collaborate effectively with cross-functional teams and drive continuous improvement initiatives will be essential to your success in this position. At SAP, we are committed to fostering a culture of inclusion and diversity, where every individual is valued for their unique contributions. As a purpose-driven and future-focused company, we believe in empowering our employees to reach their full potential and make a positive impact in the world. Join us at SAP, where you can unleash your full potential, collaborate with a diverse team, and drive innovation in the ever-evolving technology landscape. We offer a supportive work environment, opportunities for personal and professional growth, and a range of benefits to support your well-being and development. If you are passionate about leveraging technology to drive positive change and thrive in a collaborative environment, we invite you to bring out your best at SAP. Note: Successful candidates may be subject to a background verification process with an external vendor. SAP is an equal opportunity employer and provides accessibility accommodations for applicants with disabilities. For those interested in employment opportunities at SAP and require assistance, please contact the Recruiting Operations Team at Careers@sap.com.,

Basic/ Essential Qualifications. Demonstrated analytical skills. Expertise at MS Office applications like Excel, PowerPoint and Word. Understanding of financial markets and products. Desirable Skillsets/ Good To Have. Support Global Markets Lead Service Managers with the day-to-day oversight of the delivery of their Third-Party Service Provider (TPSP) services.. Ensure that TPSP services are fully set up in Process Unity, the Procurement system, for Service Delivery Management.. Analyse TPSP service MI, prepare materials for and support Lead Service Managers with conducting TPSP service reviews.. Support the Lead Service Manager with the management of TPSP service incidents.. Identify continuous improvement opportunities for TPSP services, based on findings in contract review, and host continuous improvement sessions with the Lead Service Manager and TPSP. Document areas of improvement on a Continuous Improvement Plan.. Provide assurance of TPSP-operated controls by evaluating control assessments against agreed controls assurance plans.. Produce and maintain evidence materials in Process Unity for service management activities required by the TPSP Service Delivery Management Standard.. Manage changes to TPSP contracts through the change governance process.. Maintain TPSP service knowledge documentation.. Track assets and IP made available to TPSPs and agree inventory regularly.. Report software usage to Supplier Manager for licence management purposes. This role will be based out of Candor TechSpace, Noida. Purpose of the role. To enable the success of senior executives by helping executives navigate complex challenges, make informed decisions, and achieve their goals..

We enable you to bring out your best at SAP with a company culture focused on collaboration and a shared passion to help the world run better. Our daily focus is on laying the foundation for the future, creating an inclusive workplace that values differences, offers flexibility, and is aligned with our purpose-driven and future-focused work ethos. Join a highly collaborative and caring team environment that emphasizes learning and development, recognizes individual contributions, and provides a range of benefit options. SAP's innovations benefit over four hundred thousand customers globally, enabling them to work more efficiently and leverage business insight effectively. While initially renowned for ERP software, SAP has evolved into a market leader in end-to-end business application software, offering services for database management, analytics, intelligent technologies, and experience management. As a cloud company with over two hundred million users and a global workforce of more than one hundred thousand employees, we are committed to a purpose-driven approach, with a strong emphasis on collaboration and personal development. By connecting industries, people, and platforms worldwide, we ensure that every challenge receives the solution it needs. Discover your potential and excel at SAP. Our inclusive culture, focus on health and well-being, and flexible working models ensure that every individual, irrespective of background, feels valued and empowered to perform at their best. We believe in the strength derived from the unique capabilities and qualities each person brings to SAP. Through investing in our employees, we aim to instill confidence and support everyone in realizing their full potential, fostering a more equitable world. SAP proudly upholds equal opportunity in the workplace and is an affirmative action employer. We are dedicated to Equal Employment Opportunity principles and offer accessibility accommodations to applicants with physical and/or mental disabilities. If you require assistance or accommodation while applying for a position at SAP, please reach out to our Recruiting Operations Team at Careers@sap.com. For SAP employees, only permanent roles are eligible for the SAP Employee Referral Program, subject to the eligibility criteria outlined in the SAP Referral Policy. Specific conditions may apply for roles within Vocational Training. EOE AA M/F/Vet/Disability: Please note that successful candidates may be subject to background verification by an external vendor. Requisition ID: 420226 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. (Job Segment: ERP, SAP, Cloud, Service Manager, Management Consulting, Technology, Customer Service, Management),

Manage a team of customer service managers in charge of the inbound channel and correspondence branches. Providing excellent customer service and promoting customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Ownership of customers issues and ensure proactive resolutions of the same. Set a clear mission of enhancing service quality and deploy strategies focused towards that mission by keeping ahead of industrys developments and apply best practices to areas of improvement. Develop service procedures, policies and standards. Analysing MIS, enhance productivity and maintaining accurate records and document customer service actions and discussions. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment. Adherence to and manage the approved budget. Maintaining an orderly workflow according to priorities. Regulate resources and utilize assets to achieve qualitative and quantitative targets. Enhancing service quality and the level of customer focus in the organization. Leverage in-house synergies through collaboration with internal stakeholders.

Annual Business Planning and Review Accounts Receivable Expansion of Service Infrastructure & Part Inventory and Availability Customer Satisfaction & Key Account Management People Management, Warranty and Service Administration & Post Sales Service Required Candidate profile Exp 8+ Years as Service Head - Must be handling 10+ service Centers Commercials understanding of Markets & CV business (P&L) Leadership, Communication & People Management Skills

Their primary focus will be to ensure that their team delivers exceptional service, fulfilling the needs and expectations of affluent clients. They will guide their team in offering personalized banking solutions, ensuring client satisfaction, and achieving KPI metrics. Their role will also involve mentoring and developing the team, ensuring adherence to compliance standards, and driving strategic initiatives to enhance the overall client experience Strategy and Planning Use Program & Channel enablers for: Seamless onboarding of NTB clients through Welcome calling and Channel activation Migrate mapped customers to self-help channels for seamless transactions Increase product penetration through curated client engagement plan Policies, Processes & Procedures Work in close coordination with Branch Leadership team to: Ensure 100% Client coverage & enhanced servicing by SRMs Ensure TAT adherence of Account Instructions, Account Opening, Complaints, Requests for the mapped clients Ensure efficient servicing of Affluent walk-in clients with no complaints Tracking & monitoring of the customer NPS scores of the SRMs People Management Lead and manage a team of Affluent Service Relationship Managers, ensuring high performance and adherence to service standards. Monitor & drive the team performance against Goalsheet KPIs, providing coaching & support to enhance results Recruitment and Training of Affluent Service Relationship Managers

Must have experience in fiber laser cutting machine. Responds to customer complaints, Installation Evaluates and resolves problems at customer place Required Candidate profile Must have experience in Fiber Laser Metal Cutting & Marking Machine,

Service Manager( Certified Green belt- Business Excellence(Quality)) The Ops & Quality Service Manager supports aligned BU business partners in effectively managing and improving operational performance & in meeting their productivity goals through a culture of continuous improvement. High Level Responsibility area Facilitates / Leads improvement projects based on Lean / Six Sigma methodology. Provides analytics support to Business Leaders both onshore and offshore. Drives a continuous improvement culture Manages the innovation/ idea generation platform MERCURI Facilitates Process Improvement trainings Supports the business with Quality/Operational excellence initiatives. Responsibilities: Understand business processes , analyze data trends and share recommendations with stakeholders Showcase / share skill set & Quality service offerings with stake holders Analyze data on key client operational metrics to understand opportunity for improvement Learn and understand the domain / business to help define process metrics Map processes to identify non-core activities and suggest alternatives and thus help remove waste Facilitate / lead brainstorming sessions in a structured problem solving approach to identify improvement areas, support in measuring improvements and quantification of savings Actively listen and understand stakeholder expectations and requirements to support them in meeting their business objectives Be flexible to changes & continuously evaluate to adapt to the culture of the organization Understand and own development needs in consultation with the manager and work to achieve development goals Liaison with North America Ops & quality counterparts and other stakeholders to drive collaboration and team work Deliver Lean trainings for Band 3-5 colleagues Deliver need based trainings on Problem solving , Quality concepts & tools Mentors colleagues within the Business Unit on client knowledge / Process knowledge / Tools knowledge Identify Failure modes and help in establishing process controls Design and develop metrics for accurate measurement of work performance Baseline metrics and monitor performance Provide advance data Analytics as per Business Unit / Process requirements Identity opportunities for capacity creation Facilitate / lead capacity creating projects in alignment with the productivity goals of stakeholders Support business to create year on year efficiencies Support transition of new processes, Map processes, create metrics, and consult the business on setup and design of Quality Assurance processes Use Six Sigma and Lean tools as required Facilitate / Lead projects on Quality and operational excellence using Six Sigma / Lean / Project Management methodologies Develop project roadmaps for assigned projects with minimal or no mentoring support Acts as a program manager for BU specific or division level programs Education: Graduate in any stream Green Belt/ Black belt certified Required Experience 5+ years of work experience Total work experience of 5 years or more (after Graduation in any discipline) Relevant / industry work experience of 3 years or more Maximum experience should not exceed8 years. Hands on experience of mentoring and doing Green Belt /Black Belt Six Sigma Project Experienced in managing multiple project teams simultaneously Preferred Experience: Training and Facilitation Skills and experience Excellent oral, written, cross functional and interpersonal communication skills. Learning ability with customer orientation and a keen eye for process improvement Exposure to COPC, ISO, TQM, Project Management and other Quality methodologies/systems Knowledge of Minitab Knowledge of Access Good knowledge of MS Excel , Power Point and MS Visio Mandatory Skills: HRO. Experience: 3-5 Years.

* Oversees the delivery of services, often acting as a bridge between clients & service providers * Exp in STP, WTP, ETP, UF & RO plants * Below role are main # Customer meeting # Commissioning process # Handling service staffs with technical details Required Candidate profile + 4 to 5 years Exp + Any Degree or Diploma + Exp in water treatment company + Scheduling and Dispatching + Client Communication + Team Collaboration + Quality Assurance + Administrative Support

Job Title: Regional Services Manager Location: Chennai Experience: 10+years Position Summary: We are seeking an experienced and driven Regional Services Manager to lead the after-sales service operations for our boilers, steam systems, compressors, and heaters in the South India region. The role involves managing a team of service engineers, handling customer escalations, ensuring timely complaint resolution, and supporting dealers and channel partners. The ideal candidate will bring a strong technical background, hands-on experience in installation and commissioning, and the ability to mentor and lead a high-performing service team. Key Responsibilities Handle customer complaints and breakdowns within defined timelines. Oversee installation & commissioning of boilers, heaters, and related systems. Manage and mentor a team of service engineers for field service delivery. Provide technical support for troubleshooting, erection, and service execution. Support dealers and service partners with problem resolution. Conduct training for service teams, dealers, and clients. Allocate equipment and plan resources for installations and services. Manage service claims and ensure accurate documentation. Prepare monthly service reports and MIS for performance tracking. Ensure smooth execution of Service Jobs and Annual Service Contracts (ASCs). Requirements: Education: Bachelors Degree/Diploma in Mechanical / Electrical / Instrumentation Engineering or equivalent. Experience: 10+ years in service operations, preferably in boilers, heating systems, steam & compressed air systems . Proven track record in field service management, complaint handling , and team leadership . Strong understanding of boiler erection, pressure part inspection, control systems , and relevant statutory requirements. Good communication, problem-solving, and interpersonal skills. Willingness to travel across the region as per business needs.

Requirements: Technical Proficiency: • Should be proficient In Passenger Vehicles repairs. • Building Efficiencies by reducing TAT. • Laying down and ensuring strict adherence to processes. • Good Analytical ability to highlight variances & improvise on them. • Keeping track and planning inventory along with the Inventory department. • Preparing and submitting various reports to the reporting manager. • Daily analysis of pending / carry forward repairs ensuring minimal overnight pending cars. Keeping track & reducing repeat Jobs and re-visits. • Building Relationships with External Vendors for Specialized Labour Jobs. Team Management: • Building a robust team and growing as per the requirements of the business. • Should be able to lead a team driven to optimising efficiency. • Succession Planning of the team members at all levels. • Taking on training and upskilling efforts for the team.Role & responsibilities Kannada language is mandatory Preferred candidate profile : From automobile industry specifically into EV

Plan and supervise installation and commissioning of cold storage units,including refrigeration systems,PUF panels, insulation,and related equipment. Conduct site inspections to verify compliance with technical specifications and quality standards. Required Candidate profile • Good understanding of cold storage / refrigeration systems,PUF panels,insulation,and related components. • Hands-on experience in installation,commissioning,and servicing of refrigeration equipment.

Annual Business Planning and Review Accounts Receivable Expansion of Service Infrastructure & Part Inventory and Availability Customer Satisfaction & Key Account Management People Management, Warranty and Service Administration & Post Sales Service Required Candidate profile Exp 10+ Years as Service Head - Must be handling 10+ service Centers Commercials understanding of Markets & CV business (P&L) Leadership, Communication & People Management Skills

Handling workshop operations Part Inventory, Availability, Sales & Marketing Customer Satisfaction & Key Account Management Site Management & Quality Management System People Management, Warranty and Workshop Administration & Post Sales Service Required Candidate profile Exp 4+ Years in handling workshop operation in commercial vehicle industry Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Should be Technical Graduate

Handling workshop operations Part Inventory, Availability, Sales & Marketing Customer Satisfaction & Key Account Management Site Management & Quality Management System People Management, Warranty and Workshop Administration & Post Sales Service Required Candidate profile Exp 4+ Years in handling workshop operation in commercial vehicle industry Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Should be Technical Graduate

Maintaining Customer Satisfaction Index (CSI), Dealer Satisfaction Index (DSI), Mean Time to Repair(MTTR).Following up on pre-delivery inspections (PDI), installations, delivery challans (DC).Leading a team of over 20 service technicians/engineers