Develop and maintain strong relationships with
clients, vendors, and strategic partners
.
Collaborate with branch heads and business development teams across geographies to drive synergies.
Ensure
operational excellence
by implementing best practices, streamlining processes, and maintaining high service quality.
Represent the company at
industry forums, associations, and business events
.
Define, track, and manage
Key Performance Indicators (KPIs)
for overall business performance.

Operational Responsibilities

Drive
recovery realization
as per agreed credit terms.
Source
competitive rates
from rail operators and suppliers for both short-term ad-hoc shipments and long-term contracts.
Negotiate and establish favorable contracts/agreements with
carriers and suppliers
.
Improve
sales and manpower efficiency
through process optimization and automation.
Analyze
market trends and industry developments
to maintain a competitive edge.
Lead
business development and trade lane development
initiatives.
Monitor and follow up on
sales pipelines
, with a focus on key opportunities.
Identify
new business opportunities, market niches, and prospective clients
to expand market share.

Skills & Competencies

Postgraduate degree (preferably MBA).
Experience
in the CTO / Freight Forwarding industry.
Proven track record as a seasoned manager in
large-scale operations
.
Strong
customer network and industry contacts
.
Demonstrated
leadership abilities
, decision-making, and business acumen.
Excellent
communication and interpersonal skills
.
Thorough understanding of
multimodal freight solutions
and applicable
laws/regulations
.

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