Regional Manager- Telesales (Insurance)

As a Regional Manager, you will be responsible for setting weekly and monthly sales targets, designing and implementing sales strategies, monitoring the performance of the sales team of all the branches in the region. To ensure success as a Regional Manager, you should have experience with telesales, advanced managerial skills, and the ability to multitask. A top-notch manager provides strong guidance and assistance to the telesales team, ultimately boosting company sales.

Primary Responsibilities:

• Manage a team of Assistant Managers, Branch Managers and team leaders to achieve targeted goals

• Train the team on Product and Telesales techniques

• Manage Productivity and Performance of managers and team leaders

• Close sales from leads generated by the team members

• Establish performance metrics and KPIs to monitor the effectiveness of sales initiatives across channels.

• Analyse campaign performance and customer response data to measure success.

• Manage operational and back-end activities

• Prepare MIS Reports and Manage Database Sourcing and Utilization

• Bachelor’s degree in marketing, human services or similar field.

Required:

• Previous Work Experience in Telesales/ Outbound Sales process is a must.

• 15+ years of experience with at least 8 years working in the Insurance domain.

experience in handling team of AMs, DMs, BMs and TLs

• Strong managerial and sales skills.

• Ability to multitask.

• Good verbal and written communication skills.

• Ability to work well under pressure.

• Ability to write and present reports.

• Strong organizational skills.