Regional Manager – Chitwan

Regional Manager - Chitwan

Location: Chitwan

Key Responsibilities

• Expansion
• Must able to add resources on need basis that can be either associate. or riders.
• Must able to travel anywhere.
• Business
• Must able to generate business.
• Daily Communication and Coordination:
• Maintain daily communication with all associates across the region.
• Ensure smooth coordination between branches, hubs, and delivery teams.
• Inventory Management:
• Conduct daily inventory tally for all branches.
• Ensure accurate tracking and reporting of inventory status.
• Cash on Delivery (COD) Management:
• Perform daily checks of COD collected by riders.
• Sit with riders to address any discrepancies or missing updates in COD records.
• Ensure riders update their COD status regularly and accurately.
• Performance Monitoring:
• Review rider and branch performance on a weekly basis.
• Ensure key performance indicators (KPIs) are met and take corrective action if necessary.
• Cost Management:
• Analyze and report on weekly costs vs. revenue, including direct costs, indirect costs, mid-mile costs, and rider costs.
• Prepare and review weekly and monthly rider payment reports.
• Delivery Operations:
• Ensure that all goods received at branches or by riders are delivered the same day.
• For undelivered goods, ensure a proper note is written with valid reasons.
• Ensure timely forwarding of parcels from branches to the hub and facilitate the same across all branches.
• Proof of Delivery (POD) Checks:
• Conduct daily POD checks, cross-checking delivered and undelivered packets (minimum of 10 cases daily).
• Team Management:
• Conduct regular huddles with the team to ensure clear communication and address any issues.
• Hold weekly meetings with riders to discuss challenges and provide support.
• Travel Requirements: