Job
Description
The IT Manager (APAC) will report to the Global IT Operations Director and be responsible for overseeing the IT Department operations in the APAC region to ensure alignment with global and local business objectives. You will be tasked with planning, coordinating, directing, and designing IT-related activities, as well as providing administrative support for daily operational tasks. Collaborating with decision makers in various departments and Global IT, you will identify, recommend, develop, implement, and support cost-effective technology solutions across the business. Your responsibilities will include leading the day-to-day management and operational planning of the Regional IT Function, managing IT systems deployment, monitoring, maintenance, and support, analyzing and recommending improvements for the IT infrastructure, overseeing end-user services, defining business and systems requirements, managing financial aspects of the IT Department, and ensuring compliance with IT policies and procedures within the region. You will also be involved in vendor and contract management, asset management, IT staffing, and maintaining communication with executives and end-users regarding IT activities. Operationally, as the Regional IT Manager, you will monitor systems performance, resolve issues, manage hardware and software purchases and installations, act as a project manager for IT infrastructure projects, ensure IT support for all users, maintain technology standards, and manage IT team activities. You will also negotiate 3rd party technology contracts, ensure IT resources are skilled, support business systems teams, and ensure the deployment and support of global business systems. The ideal candidate for this role should have extensive experience in managing international IT projects, preferably within an international business environment with an IT operational or manufacturing background. Strong communication skills, multitasking abilities, knowledge of Change Control and Document Management processes, and proficiency in Microsoft Office products are essential. Fluency in English and Indian languages is required, and familiarity with ERP, CRM, BI, and Microsoft products like Dynamics NAV / Business Central, SharePoint, and Teams is desirable. Creativity, effective team leadership, ability to work well under pressure, and innovation in problem-solving are key attributes for success in this role. You should be able to collaborate with internal teams, external vendors, and senior-level stakeholders, build rapport and trust with the IT team and business, and lead by example while fostering team culture and commitment. Some regional and global travel may be required for this role to offices and manufacturing plants.,
