Job
Description
Role Overview: As a Regional Head at YuCollect, you will play a pivotal role in leading the expansion efforts in the SaaS, Service Sales, and Marketplace sectors. Your responsibilities will include managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your region. To excel in this role, you should possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: - Business Development: - Direct and execute the regional business development strategy, focusing on both new client acquisition and expansion of existing accounts. - Identify strategic business opportunities and partnerships to enhance the company's regional market footprint. - Formulate and implement strategies to maximize sales, revenue, and market share within the designated region. - Customer Success: - Ensure optimal customer satisfaction by collaborating with the Customer Success team to provide comprehensive support and promote product adoption. - Monitor and improve customer retention metrics through proactive engagement and effective solutions delivery. - Address escalated customer issues and concerns to build enduring client relationships and loyalty. - Pre-Sales & Rollout Management: - Supervise the pre-sales team in developing tailored solutions for prospective and current clients, ensuring alignment with specific requirements. - Coordinate with Cluster Heads to facilitate seamless project rollouts and ensure punctual and effective service delivery. - Partner with sales and product teams to ensure accurate positioning and proposal delivery to clients. - Team Leadership & Management: - Guide, motivate, and manage diverse teams across the region, including sales, customer success, pre-sales, and rollout teams. - Collaborate closely with Cluster Heads to drive performance and achieve regional objectives. - Cultivate a culture of high achievement, collaboration, and continuous enhancement within the teams. - Profit Center Management: - Manage the regional profit and loss, focusing on revenue optimization and cost containment. - Establish regional revenue targets and monitor performance against benchmarks. - Initiate strategic endeavors to maximize profitability and achieve defined business goals. - Strategy & Planning: - Develop and implement regional strategies aligned with corporate objectives to achieve sustainable business growth. - Conduct routine market analysis and competitor benchmarking to identify emerging trends and opportunities. - Collaborate with senior leadership to formulate short-term and long-term regional plans. - Travel & On-ground Presence: - Conduct frequent travel within the region to engage with key clients, partners, and stakeholders. - Establish a prominent and effective leadership presence within the region. Qualification Required: - 10+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments. - Demonstrable success in lead generation, follow-up strategies, and closing deals. - Strong sales and negotiation capabilities. - Exceptional communication skills to engage and influence stakeholders and clients. - Comprehensive networking skills to sustain and expand industry relationships. - Confidence in taking ownership of business operations and driving results. - In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics is crucial.,
