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WNS Holdings
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Refunds associate

Refunds associate

WNS Holdings

0 - 2 years

2 Lacs

mumbai suburban thane mumbai (all areas)

Posted:1 month ago| Platform:

Apply

Skills Required

iata gds amadeus

Work Mode

Work from Office

Job Type

Full Time

Job Description

GREETINGS FROM WNS GLOBAL SERVICES!!

WE ARE LOOKING FOR IATA FRESHERS FOR A REFUNDS ASSOCIATE JOB OPENING AT WNS FOR AN INTERNATIONAL AIRLINES.

To Meet- HR Chinmayi Pawaskar

Job Title: Refunds Associate (International Airlines)

Location: Vikhroli West

Job Type: Full-time

Shifts : Rotational Shifts with 1 rotational week off

Pick-up drop facilities provided.

Key Responsibilities

Process refund requests in Amadeus and other GDS platforms.
Verify passenger eligibility and fare rules before initiating refunds.
Handle customer queries related to refund status, cancellations, and policies.
Maintain accuracy in processing and update records in accordance with company policies.
Deliver excellent customer service while ensuring adherence to airline standards.

Qualifications & Skills

IATA Certification or Diploma in aviation. (mandatory)
Knowledge of Amadeus GDS (additional GDS knowledge is a plus).
Freshers are encouraged to apply; prior internship/experience in reservations/refunds will be an added advantage.
Excellent communication skills (verbal & written).
Attention to detail with the ability to work under pressure in a fast-paced environment.

Interested candidates can directly walk-in for an interview at WNS Global Services, Plant 5, Gate no. 2, Godrej & Boyce Compound, Vikhroli West, Mumbai.

HR-Chinmayi Pawaskar (7400339473)

Email- chinmayi.pawaskar@wns.com

Please mention chinmayi on your CV as reference.

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