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Work from Office
Full Time
Role: Customer Support Representative (Email Process)
Location: Vikhroli West Mumbai (Work from Office)
Shift: Rotational shifts including night shifts
1 rotational week off
Pick up & Drop facilities provided.
Key Responsibilities:
Draft professional emails to resolve customer queries and complaints.
Deliver exceptional customer service while handling sensitive issues.
Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.
Required Skills:
Excellent written and verbal communication skills.
Strong email drafting and comprehension abilities.
Customer-centric approach with problem-solving mindset.
HR- Chinmayi Pawaskar
Contact- 7400339473
 
                WNS Holdings
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