Recruiting TI-Background Investigator

You will be working at Ascend, a company that is transforming the regional truckload sector by leveraging technology, building density, and offering driver-friendly routes and policies. This makes Ascend the carrier of choice for shippers who demand high performance and flexibility at competitive rates, as well as the employer of choice for drivers seeking a better work-life balance. **Role Overview:** As a Background Investigator at Ascend, you will be responsible for managing the applicant lifecycle, ensuring all necessary resources are researched and acted upon during the hiring process. **Key Responsibilities:** - Maintain current knowledge of transportation laws, DOT regulations, and company hiring criteria. - Gather and analyze information to pre-qualify applicants effectively. - Communicate with applicants and recruiters to obtain necessary information for completing Driver Qualification Files promptly. - Manage a high volume of verifications of employment. - Uphold strict levels of confidentiality when handling sensitive information. - Provide exceptional service through positive engagement and patience. - Collaborate in a team environment to drive continuous improvement. - Model and promote Ascend's Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy. - Perform any other duties as required to meet Ascend's ongoing needs. **Qualifications:** - One year of recruiting experience, customer service, or outside sales experience. **Additional Details:** Ascend is an equal opportunity employer committed to fostering a diverse and inclusive environment where all individuals can grow and thrive. The company values the different experiences that each employee brings to their job, believing that a diverse work environment leads to a better experience for both employees and customers, ultimately making Ascend stronger. If you have any questions or need further clarification, feel free to reach out.,