Receptionist

We are looking for a warm, organized, and professional Receptionist to be the first point of contact for patients at Viderm Aesthetic Clinic. The ideal candidate will ensure a smooth front-desk experience, support daily clinic operations, and deliver exceptional client service to uphold the standards of our aesthetic and dermatology practice.

Key Responsibilities:

• Greet and welcome patients with a friendly and professional demeanor.
• Manage appointments, scheduling, and follow-up reminders via software and phone.
• Handle phone calls, WhatsApp queries, and email inquiries promptly and courteously.
• Maintain client records, registration forms, and treatment history accurately.
• Coordinate with dermatologists and aestheticians to ensure timely service delivery.
• Collect payments, generate bills/invoices, and maintain daily transaction records.
• Monitor waiting area cleanliness and ensure patients are comfortable.
• Assist in explaining basic services, offers, and post-treatment care instructions.
• Manage inventory of brochures, consent forms, and clinic supplies at the front desk.
• Support digital check-ins and appointment confirmations.
• Collaborate with the marketing team for promotions, feedback collection, and testimonials.

Requirements:

• Prior experience as a receptionist or in a customer service role (clinic/hospital preferred).
• Excellent communication and interpersonal skills.
• Proficiency in using computers, appointment management software, and basic billing systems.
• Well-groomed and presentable appearance, with a professional attitude.
• Ability to multitask, stay calm under pressure, and handle confidential information responsibly.
• Fluency in English and Hindi; additional local languages are a plus.

Preferred Qualifications:

• Bachelor’s degree or diploma in any field.
• Experience in healthcare, dermatology, or aesthetic industry.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹14,000.00 per month

Benefits:

• Internet reimbursement
• Paid sick time

Language:

• English (Preferred)

Work Location: In person