Receptionist

Our Hospital is hiring for a receptionist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Responsibilities for head receptionist

• Maintains an effective operational flow by communicating patients’ status to appropriate team members and keeping patient apprised
• Provides education as necessary to patient regarding test locations, patient portal use, and follow-up (non-clinical) actions
• Respectfully but firmly requests co-pays and/or outstanding balance at time of check-in
• Ensures cash control by collecting, processing and balancing funds in the practice’s designated system and documents properly per AHMG guideline
• In the event a minor, aged 16 or older is selected for the position, their continued enrollment in high school, trade school or college constitutes “equivalent”
• Greet visitors to offices
• Operate PBX console and message center
• Answer and direct telephone calls received through main directory
• Ensure that appearance and condition of main reception area is maintained
• Coordinate messenger scheduled deliveries to and from reception desk

Qualifications for head receptionist

• Experience managing / leading the front office department within a hotel / health club setting
• Proven experience managing, motivating and training team members
• A passion for customer service and exceeding guests expectations
• IT literate with experience of placing / receiving product orders
• Acquisition and maintenance of our GUESTs
• Meet and greet all GUESTs with a friendly and welcoming smile

Job Type: Full-time

Experience:

• total work: 1 year (Preferred)

Work Location: In person