Receptionist

Position: Receptionist (Female)

Location: Cochin
Job Responsibilities:

• Front Desk Management:
• Greet and welcome clients, candidates, and guests with a warm, professional demeanor.
• Maintain a clean, elegant, and organized reception area that reflects the brand’s standards.
• Guest Relations:
• Ensure a positive first impression by delivering excellent hospitality and attentive service to all visitors.
• Handle client inquiries efficiently and redirect them to the appropriate departments or personnel.
• Communication Handling:
• Answer and manage incoming calls with clarity, confidence, and courtesy.
• Handle emails and appointment scheduling in a timely and professional manner.
• Administrative Support:
• Provide general administrative and clerical support, including data entry, documentation, and filing.
• Assist with HR coordination, especially in managing candidate walk-ins, interview schedules, and follow-ups.
• Professional Presentation:
• Uphold a polished and professional appearance at all times.
• Represent Splash Gain Associates with grace and poise, embodying a service-oriented attitude.
• Office Coordination:
• Maintain office visitor logs and support in maintaining front office security.
• Assist in organizing small in-office events or meetings when required.

Preferred Candidate Profile:

• Pleasant, attractive personality with strong interpersonal and communication skills.
• Preference will be given to candidates from the aviation industry (cabin crew/ground staff), with a background in customer service and front-line roles.
• Fluent in English and Malayalam; proficiency in Hindi is an added advantage.
• Highly organized, punctual, and confident in dealing with diverse clients and professionals.
• Prior experience in a reception/front-office/customer-facing role is desirable.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Application Question(s):

• Are you comfortable working in a fast-paced environment where you may need to multitask between client coordination, calls, and admin duties?
• Can you join immediately?

Expected Start Date: 01/08/2025