Greet and welcome visitors in a warm and professional manner Answer, screen, and forward incoming phone calls Maintain the reception area in a tidy and presentable condition Handle inquiries and provide accurate information in-person, via phone, or email Receive, sort, and distribute daily mail and deliveries Schedule and manage meeting room bookings Coordinate with internal departments to ensure smooth front-desk operations Maintain security by following procedures and controlling access (e.g., visitor logbook, ID checks)

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