Receptionist-Male

Qualification:

• Certification in Hotel Management
• Diploma in Hotel Management

Additional Benefits:

Over Time Will be Provided.

Accommodation will be Provided.

1. Reception Management:

• Welcome guests upon arrival with a warm and friendly demeanour
• Ensure that the reception area is tidy, professional, and well-maintained at all times.
• Manage the check-in process efficiently, verify booking details, assign rooms, and provide keys or access cards.
• Ensure a smooth and professional check-out process, handling payments and invoices.

2. Guest Services:

• Ensure a high level of guest satisfaction by responding to guest inquiries, complaints, and special requests.
• Coordinate guest check-ins and check-outs, and manage reservations as needed.
• Ensure guests receive prompt and efficient service at all times.
• Manage online bookings.

3. Operational Management:

• Oversee daily operations, ensuring cleanliness, safety, and maintenance standards are upheld.
• Conduct regular inspections of apartments and common areas to ensure they are well-maintained and up to standard.
• Coordinate with maintenance and housekeeping teams to address any repairs or upkeep.

4. Administrative Duties:

• Handle administrative tasks such as record-keeping, inventory management, and reporting.
• Assist with budget management, cost control, and procurement of supplies.
• Prepare and submit reports on property performance, staff activities, and guest feedback.
• Office-related administrative tasks assigned by management as and when required.

5. Compliance & Safety:

• Ensure the Rivulet complies with all local regulations and safety standards.
• Monitor and implement health and safety protocols for guests.
• Handle emergency situations efficiently and calmly, following established procedures.

6. Collaboration:

• Coordinate with management to ensure that Rivulet’s goals and standards are being met.
• Implement management directives and new policies as necessary.
• Work closely with other departments to ensure smooth operations.

Job Types: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

Expected Start Date: 05/11/2025