Receptionist / Front Office Executive

We are looking for a dynamic and well-spoken Front Desk Executive who will also be responsible for tele calling activities. The ideal candidate will manage front desk operations, attend to visitors, handle incoming and outgoing calls, and assist in calling prospective clients or students for follow-ups, inquiries, or marketing purposes. Key Responsibilities: Front Desk Duties: Greet and assist visitors, clients, and staff in a professional and friendly manner. Answer, screen, and transfer incoming phone calls. Manage appointment scheduling and maintain visitor records. Handle couriers, incoming mail, and maintain the front desk area. Perform administrative tasks like filing, printing, scanning, and data entry. Tele calling Duties: Make outbound calls to potential clients/students for inquiries, follow-ups, or promotional purposes. Respond to inquiries received through calls, emails, or messages. Maintain a daily calling log and update CRM or internal database with call details. Share information about services, offers, or events clearly and professionally. Follow up on leads generated through marketing campaigns. Assist in feedback collection and customer satisfaction calls. Required Qualifications and Skills: High School Diploma or Bachelor's Degree preferred. 1–2 years of experience in a front office or tele calling role. Excellent communication skills in English and [Punjabi, Hindi & English] Confident, polite, and persuasive phone manner. Good knowledge of MS Office (Word, Excel, Outlook) Ability to multitask and stay organized. Comfortable in a customer-facing and call-handling environment. Work Environment: Office-based role with regular working hours [9:30 AM TO 6:00 PM] Must be punctual, reliable, and professionally presentable. May involve handling a high volume of calls during peak periods.