Job Description: Receptionist for Panchakarma Clinic Job Title: Receptionist Work Schedule: Timings: 9:30 AM to 7:00 PM Weekly Off: Monday Key Responsibilities: Client Handling: Welcome and greet clients warmly upon their arrival at the clinic. Assist clients with inquiries about Panchakarma treatments and other services. Maintain a calm, professional, and empathetic demeanor to ensure client satisfaction. Appointment Management: Schedule and manage client appointments efficiently using booking software or manual systems. Follow up with clients for appointment reminders and confirmations. Administrative Tasks: Handle phone calls, emails, and walk-in inquiries. Maintain accurate client records and daily reports. Manage billing and payment transactions, ensuring accurate records. Clinic Coordination: Coordinate with therapists to ensure a seamless flow of sessions. Ensure the availability of brochures, product samples, or other client materials. Product Sales Assistance: Guide clients about the clinic's herbal and Ayurvedic products. Maintain a record of product sales and stock levels. Support Activities: Address client concerns or escalate them to the management when required. Assist in promoting special offers, events, or seasonal treatments. Required Skills and Qualifications: Education: Minimum HSC or Graduate in any field. Experience: 0-3 years in a similar role or Freshers with excellent communication skills are also welcome to apply. Skills: Proficient in MS Office and basic knowledge of billing systems. Strong communication skills Exceptional organizational and multitasking abilities.

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Receptionist / Front Office Executive