Receptionist / Front Office Executive - Clinic

Title: Front Office Executive Timing: 5:30 am – 1:30 pm (8hrs) Working Days:  Mondays to Saturdays Bonus: As per performance and contribution to clinic Career Growth: Heart360 care is clinic with good opportunities for candidates who can showcase the right attitude and aptitude. Salary: Starting at Rs. 15000/- and can be negotiated up for candidates meeting expectation Key Responsibilities: ·      Operational Management: Overseeing the daily operations of the clinic, including patient scheduling, flow, and resource utilization. ·      Financial Management: Overseeing patient billing ·      Policy and Procedure Implementation: Implementing, and monitoring clinic policies and procedures to optimize service delivery and efficiency. ·      Record Keeping: Overseeing the accurate and confidential maintenance of patient medical records and other clinic documentation. ·      Patient Relations: Handling patient concerns, feedback, and working to improve the overall patient experience and satisfaction. ·      Facility and Equipment Management: Ensuring the clinic facilities, equipment, and supplies are well-maintained, stocked, and meet regulatory requirements. ·      Liaison: Acting as a key point of communication between medical staff, administrative teams, external entities, and sometimes the governing board. Core Skills (Essential for all levels): ·      Pleasant, honest and trustworthy with ability to work with the rest of the team ·      Strong Communication Skills (English and local language like Tamil). ·      Organizational and Multitasking Skills. ·      Computer Proficiency especially MS Office ·      Customer Service/Patient-facing skills for managing patient inquiries and relations. ·      Basic Understanding of hospital/clinic operations, medical terminology, and basic financial concepts like billing.