Receptionist cum telecaller

Role Summary

UMA Educational Services is seeking a smart, confident, and well-spoken Receptionist who will be the first point of contact for students, parents, and institutional partners. The candidate must have excellent communication skills, maintain a professional corporate appearance, and be flexible to support business operations, including cold calling when required.

Key Responsibilities

• Greet and welcome visitors, students, and clients in a professional and friendly manner.
• Handle incoming phone calls, emails, and walk-in inquiries; provide accurate information or redirect to the concerned department.
• Maintain visitor logbooks, manage appointments, and schedule meetings for counsellors and management.
• Provide administrative support including document filing, data entry, and coordination with other departments.
• Ensure the reception area reflects a professional and corporate image.
• Assist counselling and admissions teams with basic coordination tasks.
• Proactively support business development by doing cold calling and follow-ups with leads during downtime.
• Coordinate daily office operations (stationery, courier, vendor coordination).

Desired Candidate Profile

• Graduate in any discipline (Freshers may also apply; prior experience preferred).
• Excellent communication skills in English, Hindi, and Marathi.
• Smart, confident, and well-groomed with a corporate attire.
• Strong interpersonal and organizational skills.
• Basic computer knowledge (MS Office, emails, scheduling tools).
• Proactive, willing to take on additional tasks (such as cold calling).
• Ability to multitask and remain calm under pressure.

What We Offer

• Competitive salary package.
• Incentives for performance in cold calling / lead generation.
• Growth opportunities within UMA Educational Services.
• Professional, supportive, and dynamic work culture.

How to Apply: Send your CV to info@umaes.co.in or contact us at +91 7208999504.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 per month

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person