Receptionist

The Receptionist is the first point of contact for visitors, clients, and employees, responsible for creating a welcoming, efficient, and professional front-office experience. This role involves managing all incoming calls, visitor interactions, front-desk operations, and basic administrative support. The Receptionist ensures smooth day-to-day functioning of the reception area while upholding the company’s service standards, communication etiquette, and brand image.

2. Key Responsibilities

Front Desk & Visitor Management

• Greet and welcome guests promptly with a friendly, professional demeanor.
• Maintain a clean, organized, and presentable reception area at all times.
• Manage visitor entries, issue visitor badges, and coordinate with security or concerned departments.
• Inform relevant staff of guest arrivals and assist with seating and waiting arrangements.

Call Handling & Communication

• Answer, screen, and direct incoming calls to appropriate departments or individuals.
• Take accurate messages and ensure timely delivery to concerned team members.
• Respond to general inquiries related to company services, office location, or departments.
• Maintain an updated directory of contacts, extensions, and emergency numbers.

Admin & Office Coordination

• Manage schedules for meeting rooms and ensure availability as per bookings.
• Handle basic clerical tasks such as printing, scanning, filing, and document management.
• Maintain inventory of front-office supplies and notify the admin team for replenishment.
• Assist in receiving, sorting, and distributing courier packages and office mail.

Customer Experience & Internal Support

• Maintain professional communication etiquette with clients, vendors, and employees.
• Provide basic support to HR/admin during events, interviews, or internal activities.
• Coordinate with facility/housekeeping staff for cleanliness and maintenance of the reception zone.
• Ensure compliance with visitor protocols and office safety guidelines.

3. Requirements

Education & Experience

• Minimum 12th pass; a diploma/degree in hospitality or office administration is a plus.
• 1–3 years of experience in front desk, receptionist, customer service, or administrative roles.
• Experience in co-working, hospitality, or corporate offices is preferred.

Skills & Competencies

• Excellent verbal and written communication skills (English and Hindi).
• Strong interpersonal abilities and a customer-first approach.
• Proficient in MS Office (Word, Excel, Outlook) and basic computer operations.
• Good organizational and multitasking skills with attention to detail.
• Ability to remain calm, pleasant, and efficient in a fast-paced environment.

Personal Qualities

• Presentable, polite, and well-spoken.
• Punctual, dependable, and responsible.
• Positive attitude with a willingness to assist and learn.
• Professional behavior and strong work ethics.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person