Receptionist

Department:

Job Summary:

We are seeking a professional and friendly Receptionist to be the first point of contact for our company. In this role, you will greet visitors, handle incoming calls, and perform a variety of administrative tasks to support the smooth operation of the office. The ideal candidate will have excellent communication skills, a positive attitude, and a strong attention to detail.

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen, and forward incoming phone calls
• Maintain office security by following safety procedures and controlling access (monitoring logbooks, issuing visitor badges)
• Provide basic and accurate information in person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain a tidy and presentable reception area with all necessary stationery and materials
• Schedule appointments and maintain calendars
• Assist with administrative tasks such as data entry, photocopying, filing, and scanning
• Manage office supplies and place orders as needed
• Support other departments with clerical tasks when required

Qualifications:

• Graduation or equivalent; an associate degree or relevant certification is a plus
• Proven work experience as a receptionist, front office representative, or similar role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Hands-on experience with office equipment (e.g. printers, scanners)
• Professional attitude and appearance
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multitask
• Customer service attitude and ability to handle a fast-paced environment