Posted:4 days ago|
Platform:
Work from Office
Full Time
Were searching for a Real Time Analyst Supervisor to lead our RTA Team as they monitor and make changes to positively affect the performance of our Customer Service Representatives. Were looking for someone with a good understanding of contact center functions including scheduling, call queues and forecasting volumes by half-hour segments.
IntouchCX
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Outsourcing and Offshoring Consulting
10001 Employees
195 Jobs
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