Job Title: Real Estate / Facility Maintenance Manager
Department:
Operations / Facilities / RE
Reports To:
RE Head /RBH
Location:
Mumbai
Job Type:
Full-Time
Position Overview
KLAY is looking for an experienced and mature Real Estate Manager with good experience in managing the geographical expansion through identification and setup of new centres of KLAY across West Region. The incumbent will be responsible for all aspects of Real Estate Operations for KLAY, which includes Properties Identification, financial and business feasibility analysis, co-ordination with landlords, Projects Execution and Facilities Management for KLAY Schools in West Region.
The position will report to the Head of Real Estate.
Roles and Responsibilities
Properties
- Market Analysis: Regularly analyze and investigate suitable sites for New Centres and monitor market trends, including rent pricing and economic growth.
- Networking: Build relationships with brokers to stay updated on real estate opportunities in target markets.
- Feasibility Studies: Perform site evaluations, assess business potential, competition, catchment areas, and financial viability for properties.
- Negotiation: Lead discussions and negotiations with builders, developers, property owners, and consultants to finalize property deals.
- Coordination: Collaborate with Finance, Legal, Projects, and Operations teams for property due diligence, contract finalization, and handover processes.
- Landlord Relations: Maintain relationships with landlords, manage renewals, expansions, and ongoing coordination.
Projects
- Project Management: Lead infrastructure projects from initiation to completion, ensuring timely delivery within budget and scope.
- Collaboration: Work with cross-functional teams (Business Team, Academics, Operations, Health & Safety) for resource planning and project execution.
- Strategic Planning: Develop project plans, schedules, and roadmaps that align with business goals.
- Risk Management: Identify risks and mitigate issues to avoid delays or budget overruns.
- Stakeholder Communication: Provide regular updates to stakeholders on project status, risks, and milestones.
- Quality Assurance & Budget Management: Ensure projects meet performance standards, while effectively managing project budgets.
- Continuous Improvement: Drive process enhancements to improve project execution.
Facilities Management
- Facility Maintenance & Operations:
- Ensure proper upkeep of facilities, including classrooms, staff areas, and equipment.
- Develop preventive maintenance schedules for key systems (electrical, plumbing, HVAC, fire safety).
- Respond to maintenance issues raised by staff and escalate when necessary.
- Asset Management:
- Track and manage physical assets across centres, ensuring regular audits and necessary replacements.
- Implement asset tagging and tracking systems.
- Budgeting & Cost Control:
- Prepare and manage facility maintenance budgets, ensuring cost-effective operations.
- Negotiate contracts with vendors to ensure cost efficiency without compromising quality.
- Vendor & Contractor Management:
- Onboard and manage vendors for specialized services (e.g., plumbing, cleaning).
- Ensure timely renewal of maintenance contracts and adherence to service level agreements (SLAs).
- Compliance & Safety:
- Ensure facilities comply with regulatory standards for health, safety, fire, and sanitation.
- Conduct facility inspections and implement corrective actions as necessary.
- Documentation & Reporting:
- Maintain detailed logs of maintenance activities, breakdowns, and vendor engagements.
- Prepare regular reports for senior management on trends, budget utilization, and risks.
- Team Coordination & Training:
- Coordinate with housekeeping, security, and facility teams for seamless operations.
- Train staff on facility protocols and minor maintenance tasks.
Skills & Competencies Needed
- Strong
negotiation skills
for property acquisition and vendor management. - Proficiency in
project management
tools and methodologies. - In-depth knowledge of
facility management
, maintenance scheduling, and asset lifecycle management. - Strong financial analysis skills for feasibility studies, budgeting, and cost control.
- Excellent
communication skills
to interact with internal teams, external vendors, and stakeholders. - Familiarity with
regulatory compliance
and safety standards, particularly in construction and childcare facilities.
Educational & Professional Requirements
- Engineering Graduate Projects & Facilities Management, Mechanical/Electrical Engineering, or a related field.
- 7+ years of experience in Projects Rollout, facility management; experience in preschool, day-care, education, or healthcare sector is a plus.
- Working knowledge of local regulatory norms for educational institutions.
Work Conditions
- Willingness to travel frequently across Centres.
- On-call availability for emergencies.
- Flexibility in working hours based on operational requirements.