Posted:1 day ago|
Platform:
Work from Office
Full Time
Conduct both pre-sanction and post-sanction field verifications for Home Loan applicants to ensure authenticity and reduce risk. Thoroughly examine KYC documents, income proofs, and property papers to confirm their genuineness and completeness. Validate the applicants residence and employment/business details through physical field visits and interactions. Coordinate closely with Credit, Sales, and Legal departments to collect necessary information and resolve discrepancies. Detect and flag any suspicious activities, inconsistencies, or potential fraud for immediate escalation. Adhere strictly to the defined Turnaround Time (TAT) to complete verifications promptly without compromising quality. Prepare structured, accurate, and timely verification reports with clear observations and recommendations. Update internal systems or mobile applications with verification findings and maintain status logs. Ensure strict confidentiality of customer data and follow internal security protocols to safeguard information. Participate in regular audits and reviews of past verification files to ensure compliance and identify process improvements. Conduct re-verifications or additional checks as needed in case of escalations or alerts from other departments. Support training of new team members or field agents in verification processes and company standards. Maintain updated knowledge of fraud trends, KYC norms, and regulatory requirements relevant to the home loan sector. Communicate clearly and professionally with applicants during field visits to obtain accurate information. Prepare MIS or daily reports for the Risk Manager or Regional RCU Head to support decision-making.
Easy Home Finance (EHFL)
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