Rcu Manager

Easy Home Finance (EHFL)

4 - 7 years

4 - 5 Lacs

vijayawada hyderabad

Posted:16 hours ago| Platform:

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Skills Required

rcu fraud monitoring fraud control unit risk control unit investigation field investigation fcu risk control fraud detection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Conduct both
pre-sanction and post-sanction field verifications
for Home Loan applicants to ensure authenticity and reduce risk.
Thoroughly examine KYC documents, income proofs, and property papers
to confirm their genuineness and completeness.
Validate the applicants residence and employment/business details
through physical field visits and interactions.
Coordinate closely with Credit, Sales, and Legal departments
to collect necessary information and resolve discrepancies.
Detect and flag any suspicious activities, inconsistencies, or potential fraud
for immediate escalation.
Adhere strictly to the defined Turnaround Time (TAT)
to complete verifications promptly without compromising quality.
Prepare structured, accurate, and timely verification reports
with clear observations and recommendations.
Update internal systems or mobile applications
with verification findings and maintain status logs.
Ensure strict confidentiality of customer data
and follow internal security protocols to safeguard information.
Participate in regular audits and reviews
of past verification files to ensure compliance and identify process improvements.
Conduct re-verifications or additional checks
as needed in case of escalations or alerts from other departments.
Support training of new team members
or field agents in verification processes and company standards.
Maintain updated knowledge of fraud trends, KYC norms, and regulatory requirements
relevant to the home loan sector.
Communicate clearly and professionally with applicants
during field visits to obtain accurate information.
Prepare MIS or daily reports
for the Risk Manager or Regional RCU Head to support decision-making.

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