5 - 8 years

4 - 9 Lacs

Posted:4 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

RCM Services Specialist, is responsible to answer the Inbound payer calls, clarify the queries and update/resolve the issues at account level. Also coordinate with multiple functions within RCM to ensure towards end resolution

Roles and Responsibilities:

  • Responds to Inbound Payer calls most professionally. They are responsible for taking the information and providing the necessary insights to Payer representatives
  • Updating the necessary information in the patient account and fixing the same as and when it is required and deemed fit
  • Coordinate with the respective RCM departments to ensure issue is resolved/updated
  • Tracking the details/updates and cascade the same with RCM department
  • Review the trend and suggest process level changes in order to reduce the
    communication and bring efficiency
  • Escalate any issues which are reported by the payers with the respective Team and Manager in order to reduce the recurrences

Experience and Qualifications:

  • Bachelors degree (Graduation in any stream would suffice)
  • Minimum 5+ years of experience in Provider RCM out of which at least 2 years as a Subject Matter Expert on resolving Claims independently through inbound/ outbound payer Calls

Location: Hyderabad (Work from Office)

Cab Facility: Yes
Shift timings: Willingness to work both shifts

  • 5:30PM to 2:30AM

Interested? Reach us at: 7337517660

Apply now: Send your resume to varshasri.akula@modmed.com

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ModMed Technologies India Private Limited logo
ModMed Technologies India Private Limited

Healthcare IT

Chennai

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