RBL Bank is hiring For Product Manager - CA (Current Account)

Role Purpose

• Equipping the business team with insights on book/portfolio behavior with necessary data support
• Support the business/front end team with product & process initiative

Position Responsibilities

Sr. Key Responsibilities

1 Product Development & Maintenance:

• Identification of banking needs through competition analysis (primary & secondary research)
• Identify markets/segments for which products are best fitted variants through feedback from branches/channels/research/customers
• Develop offering based on potential of segments/regions keeping in mind ideal product mix required
• Customisation requests for CA basis customers business requirement & commitment
• Plan for promotional activities & campaign for product offerings
• Product Launch - Positioning, Branding, Marketing Collaterals, Communication, Roll out

2 Process / Product Management:

• Implement enhancements in product portfolio in line with present value offering (product, pricing, schedule of charges and packaging)
• Review processes suggest improvements resulting into TAT / Cost reduction and better customer service / experience
• Relationship management with all stake holders for putting up the requirements in place BSG, Operations, Cost Teams, Audit, Compliance, Legal, Marketing, etc.
• Product Training - Channels, Branches - Classroom / Knowledge Series / FAQs, etc.

3 Product Profitability / Fee Income:

• Periodical review of Product Profitability
• Customised accounts profitability review - for tracking commitment
• Fee Income Monitor & review growth in fee income vis--vis targets
• Design & implement plans to improve penetrations in alternative channel and x-sell products along with other relevant teams

4 Product / Process Compliance:

• Ensuring the product offerings / campaigns are in line with regulatory guidelines i.e. product features, charges, services, etc. are in accordance
• Ensure new product design adhere to all internal processes and procedures of the bank
• Coordinate with the Process, Branch Banking, Channel, Compliance, Risk for Audit & Compliance related parameters and their fulfilment related to CA product

Competency Requirements

Skill Attribute

Technical Skills

• Working knowledge on MS Office

Knowledge

• Knowledge & understanding on Retail Banking

Behavioural skills

• Good Interpersonal & Communication skills verbal, and written (including presentations, etc.)
• Proactive & Analytical thinking
• Team Player & Problem Solving approach
• Able to display the organizational values
• Learning attitude

Educational Criteria:

• Post Graduate / MBA / CA with Min. 6-7 years experience in Banking / Product / Liability Business role