Quality Manager

Role & responsibilities

• Understand customer needs and requirements to develop effective quality control processes

• Devise and review specifications for products or processes

• Lead QMS system in the organization and ensure compliance of the system

• Create, review, revise and maintain quality documentation such as

Quality manuals, Quality procedures,SOP, formats etc of all the inter departments

• Lead and conduct Improvement activities to enhance the Quality management systems

• Interfacing production, technical and other interrelated departments to ensure products, processes comply with all relevant requirements of QMS

• Preparing audit plans, conducting audits, creating audit findings reports, including closing the audit findings through CAPA by proper corrective and preventive actions.

• Conduct Management review meetings along with the top management & all HODs

• Analysing failures, corrective actions, and preventive actions to respond to the customer complaints if any

• Coordinate with production and technical team on executing Risk assessments & its closure

• Direct changes in process or product to ensure timely execution of Change managements

• Management of IQ, OQ, PQ validations and management of its records

• Assists all inter departments in standardization and simplification of documentation, records management band better document control to have smooth workflow

• Prepare, plan and execute training related to the QMS system in the organization.

• Set requirements for raw material or intermediate products for suppliers and monitor their compliance

• Oversee all product development procedures to identify deviations from quality standards

• Inspect final output and compare properties to requirements

• Keep accurate documentation and perform statistical analysis

• Solicit feedback from customers to assess whether their requirements are met

• Submit detailed reports to appropriate executives

• Be on the lookout for opportunities for improvement and develop new efficient procedures