QUALITY DEPARTMENT

Key ResponsibilitiesQuality Assurance (QA):Develop, implement, and monitor Quality Management Systems (QMS). Prepare and update SOPs, quality manuals, and documentation. Ensure compliance with FSSAI, ISO, HACCP, GMP, and other statutory requirements. Conduct internal audits and coordinate external audits (regulatory/certification). Manage customer complaints and ensure corrective & preventive actions (CAPA). Quality Control (QC):Inspect and approve raw materials, packaging materials, and finished products. Perform in-process quality checks to ensure adherence to specifications. Maintain laboratory operations – testing of physical, chemical, and microbiological parameters. Ensure calibration and validation of testing equipment. Prepare and maintain inspection reports, COAs (Certificate of Analysis), and lab records. Continuous Improvement:Identify quality gaps and implement process improvements. Train and guide production/operations teams on quality standards. Ensure hygiene, sanitation, and food safety practices are followed across the plant. Drive cost reduction by minimizing rejections, wastages, and quality failures.