Quality Assurance Specialist

As a Quality Assurance Specialist at Barclays, you will utilize your excellent knowledge of the English language to review learning resources. Your role will involve ensuring that the learning materials meet the learning design standards, including Brand, accessibility, tone of voice, grammar, and punctuation. By doing so, you will play a crucial role in driving innovation and excellence within the organization. Key Responsibilities: - Review learning resources to ensure they align with learning design standards - Provide constructive feedback on content quality and make necessary recommendations - Accurately document QA findings and communicate feedback effectively to individuals and groups, including at a senior level - Use feedback and coaching techniques to support the development of colleagues Qualifications Required: - Excellent knowledge of the English language in written form - Copywriting/editing skills in the English language - Strong attention to detail - Ability to ensure learning content is fit for purpose and meets organizational standards Desirable Skillsets: - Time management and prioritization skills - Stakeholder management experience - Data analysis and reporting skills Barclays" Purpose: The purpose of this role is to design and implement programs and initiatives that support the growth and development of the bank's employees and leaders. Accountabilities: - Develop and implement training and development programs and initiatives - Collaborate with HR and hiring managers to analyze development needs - Design and deliver classroom and digital-based training content - Manage onboarding programs and provide support throughout the process - Analyze data to measure the success of talent development programs - Implement coaching and mentoring programs, train the trainer initiatives, and talent pipelining processes Analyst Expectations: - Perform activities in a timely manner and to a high standard - Lead and supervise a team, guiding professional development - Demonstrate a clear set of leadership behaviors or develop technical expertise - Partner with other functions and business areas - Take responsibility for end results of operational activities - Take ownership for managing risk and strengthening controls - Resolve problems and guide team members - Act as a contact point for stakeholders outside of the immediate function Barclays Values: All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.,