Quality Assurance Officer

Key Responsibilities

Quality Assurance & Compliance

• Conduct daily

  plant rounds

  in Stores and Warehouse to monitor quality compliance and housekeeping.
• Ensure

  SOP compliance

  across warehouse, store, and related operational areas.
• Perform

  Finished Goods (FG) inspection and verification

  in the warehouse.
• Monitor and verify

  packing material quality

  as per specifications and requirements.
• Carry out

  weight verification

  activities in the warehouse to ensure compliance with standards.
• Verify

  Certificate of Analysis (COA)

  on a daily basis for finished products.

Documentation & Systems Management

• Manage

  Document Management System (DMS)

  activities including uploading, control, and retrieval of documents.
• Control, issue, and retrieve

  SOPs, MSDS, and quality-related documents

  for warehouse and other areas.
• Track and ensure compliance of

  Management of Change (MOC)

  activities.
• Prepare and submit

  Monthly MIS reports

  related to QA activities.

Audits & Inspections

• Participate in and support

  Internal Audits

  (IMS & BSC).
• Coordinate and support

  external audits

  including statutory, customer, and certification audits.
• Conduct and support

  5S audits

  , ensuring compliance and continuous improvement.

Training & Awareness

• Conduct

  shop-floor training

  for store and warehouse personnel on SOPs, quality practices, and compliance requirements.
• Actively participate in

  Simpli5 Month, Quality Month

  , and other quality initiatives by organizing training, awareness programs, and activities within the plant.

Customer Complaints & Continuous Improvement

• Participate in

  customer complaint investigations

  , root cause analysis, and corrective/preventive actions as and when required.
• Support continuous improvement initiatives in warehouse and logistics quality processes.

Key Skills & Competencies

• Knowledge of

  Quality Management Systems (IMS, ISO)

• Understanding of

  warehouse and fertilizer manufacturing operations

• Strong documentation and compliance management skills
• Audit handling and coordination skills
• Good communication and shop-floor training capability
• Familiarity with

  5S, SOPs, MSDS, MOC, DMS

Educational Qualification

Bachelor's degree in chemistry / chemical engineering / industrial engineering / agriculture / science or related discipline