Quality Assurance Associate

Responsibilities

• Support operations team to ensure seamless accuracy and quality made by contractors.
• Responsible for driving quality for clients including training and sharing feedback with contractors.
• Night Support(rotational): Ensure seamless operations -> Quality and TAT is achieved during night hours.
• Working on training material on the app for accuracy.
• Taking Knowledge Transfer sessions on educating the Contractors on maintaining Quality.
• To make sure that we are working with 95% Quality SLA on Projects.
• Make sure underperforming contractors are re-trained or removed from the platform.

Requirement

• s0-1 years of experience in the same field
• .Excellent verbal, written, and interpersonal communication skills
• .Exceptional eye for detail and analytical skills
• .Ability to multitask and successfully operate in a fast-paced, team environment
• .Must be proficient with Microsoft Office
• .Ability to work under pressure and working the night shift (rotational)

.Logisti

• csCompensatio

  n: 3-3.5 lakhs per ann

• umLocatio

  n: Noida (Hybri

• d)Joinin

  g: Immedia

teWhy should you consider us serious

• ly?We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor revie
• ws.We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, et
• c.)Freedom and Responsibility
• 🦅Entrepreneurial Team
• 💪Exponential Growth
• 📈Healthcare (Physical & Mental Wellness)

😌Please N

ote:SquadStack is committed to a diverse and inclusive workplace. SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected sta