Job Description

Quality and Performance Engineer will be responsible for driving business value in Order Management through Process Quality Improvement and supporting for performance management framework through digital initiatives and data analytics. Ensures to meet quality standards in the process for responsible regions and supporting teams in analyzing the data, identifying patterns and proactive notifications to end users for timely actions. You have: Engineering Graduate from any stream or equivalent graduation degree. 4+ years of experience preferably profile is advance analytics and reporting. Good knowledge of Power platform (Power BI, Power App and Automate), Quality tools and Digital Automation. Advanced Excel using Macros Experience with SAP It would be nice if you also had: Python Scripting Precise and Quality oriented Good interpersonal skills Proactively analyzes the performance metrics and takes proactive / correction action with concern team. Support in Digitalization and automation of process through small scripts and macros creation etc.. Provide technical support for the performance management framework using Power platform (power app, power BI and Power automate) Proactive monitoring and system alert creation for process exception i.e. creation of system alert / notification to end user when there is any deviation in the performance metrics. May lead small projects with limited risks and resource requirements. Demonstrate initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work Perform routine activities to meet departmental/project objectives.