Quality Analyst

As a highly skilled and detail-oriented Quality Analyst with 5-10 years of experience in Global Distribution Systems (GDS), specifically Galileo and Sabre, your role will involve ensuring the highest standards of quality across processes and deliverables. You will work independently as an individual contributor to conduct quality audits, reviews, and compliance checks for GDS-related processes and transactions. Your analytical skills and attention to detail will be crucial in identifying gaps, recommending improvements, and implementing best practices. Additionally, you will analyze errors, provide actionable insights for process accuracy, prepare detailed quality reports, and present findings to senior management. Mentoring and guiding team members in quality-related areas may also be part of your responsibilities. Key Responsibilities: - Conduct quality audits and reviews for GDS-related processes and transactions. - Ensure compliance with established quality standards and service level agreements. - Identify gaps, recommend improvements, and implement best practices. - Analyze errors and provide actionable insights to improve process accuracy. - Prepare detailed quality reports and present findings to senior management. - Mentor and guide team members in quality-related areas. Qualifications & Requirements: - Minimum 5 years of experience in Quality with hands-on experience in Galileo and Sabre. - Strong analytical skills and attention to detail. - Excellent communication and documentation skills. - Ability to work independently as an individual contributor. - Lead or Manager designation may be offered depending on experience and skills. Preferred Skills: - Experience in training or mentoring team members. - Knowledge of additional GDS platforms (Amadeus, Travelport) is a plus. - Strong understanding of quality metrics and process improvement techniques. Please note that the role may also involve the opportunity for a Lead or Manager designation based on your experience and skills, and your expertise in quality assurance, quality control, and quality audit will be valuable in this position.,