QA Test Engineer

What success looks like in this role:

We are looking for a detail-oriented QA/Test Analyst with hands-on experience in testing within an Application Support environment. Youll own test planning and execution across multiple applications, champion test automation, and ensure high-quality releases by aligning testing to business requirements and the full software development lifecycle (SDLC)whether Agile or Waterfall.

Key Responsibilities

• Testing in App Support: Perform structured testing of changes, fixes, enhancements, and incident resolutions within an Application Support context, ensuring stability and regression coverage.
• SDLC-Aligned Testing: Plan and execute tests that align with the full SDLCrequirements, design, build, test, deployacross Agile sprints or Waterfall phases.
• Requirements to Test Design: Translate business requirements and functional specs into clear test scenarios; provide guidance and effort estimates for testing activities.
• Test Script Management: Develop, maintain, and execute test scripts and test cases across multiple applications and integrations, adhering to agreed estimates and timelines.
• Functional & Non-functional Testing: Conduct functional (system, integration, regression, UAT support) and non-functional (performance, reliability, usability, basic security checks) tests to a high standard.
• Defect Management: Identify, document, and communicate defects where outcomes diverge from expected results; collaborate with developers and business teams to triage and retest fixes.
• Test Automation: Implement and use test automation techniques, frameworks, and tools (e.g., Selenium, Cypress, Playwright, REST API test tools) to improve coverage, speed, and reliability.
• Environment & Data Readiness: Coordinate test environment setup, test data preparation, and configuration management to ensure reproducible test results.
• Reporting & Traceability: Maintain test documentation (plans, cases, results) with full traceability to requirements; provide clear test progress and quality reports.
• Continuous Improvement: Recommend process, tooling, and coverage improvements; contribute to testing standards and best practices.

You will be successful in this role if you have:

• Minimum 2 years relevant experience OR equivalent combination of education and experience.
• Proven experience testing within an Application Support environment (production support, BAU change, defect fixes, and minor enhancements).
• Strong understanding of the full SDLC and how it applies to software testing across Agile and Waterfall (sequential/incremental) methodologies.
• Certified in testing (e.g., ISTQB Foundation or higher).
• Experience/knowledge in test automation concepts, frameworks, and best practices.
• Ability to interpret business requirements, derive test conditions, and estimate the testing effort accurately.
• Hands-on experience developing, maintaining, and executing test scripts across multiple applications.
• Demonstrated capability in functional and non-functional testing with high quality standards.
• Strong defect lifecycle management with clear communication to stakeholders and development teams.