QA Engineer

Job Description

Be able to have On-Point communication in a proficient manner Relay all information needed & as provided Address customers in a professional and respectful manner Take ownership of issues in order to follow-up on outstanding requests and escalate issues when necessary Maintain up-to-date knowledge on business areas Maintain broad knowledge about company products and services Consistently communicating new issues to managers so as a company we can establish a solution to the problem Requirements Required Skills & Qualifications: Should have scored 60% & above throughout academics - B.Com Graduate Customer Support Experience in US. Business Environment - Banking or Financial Servixes preferred. Good Communication Skills (English USA) Sensitization in American Culture Open to work in Night Shift Proficiency in Typing (35 wpm) Ability to handle distressed Customers Accountability is required from each individual Benefits 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)