QA Engineer

3 - 8 years

6 - 10 Lacs

hyderabad

Posted:2 hours ago| Platform: Naukri logo

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Skills Required

qa automation backend manual testing defect tracking api testing healthcare scheduling test cases python

Work Mode

Work from Office

Job Type

Full Time

Job Description


Work type:

On-site / Work from Office

About Interactly.ai
Interactly.ai is transforming healthcare operations with

AI-powered automation

across scheduling, lab follow-ups, eligibility checks, prior authorization, insurance verification, and more. Our multimodal AI agents work across

voice, email, chat, fax, and EHR integrations

improving patient access, reducing staff burden, and accelerating care delivery. We already serve

2,000+ physicians and healthcare providers,

delivering measurable outcomes such as

20 30% fewer no-shows

and

thousands of staff hours saved


Role Overview
We are looking for a

QA Engineer

who is passionate about ensuring quality in

AI-driven voice assistant products

. This role involves a mix of

deep manual testing, API validation,

and

basic automation work

using Python.

Key Responsibilities
  • Perform extensive manual testing of conversational AI assistants reviewing call recordings, chat transcripts, and verifying assistant responses.
  • Validate call flow quality, identify interruptions, speech recognition errors, and prompt misbehaviors.
  • Test and verify new product features, enhancements, and bug fixes.
  • Write detailed, scenario-based test cases for voice and text interactions.
  • Perform API testing (manual or using tools like Postman) and validate integration between backend services.
  • Execute basic automation scripts in Python for repetitive API or functional tests.
  • Collaborate with developers and product teams to understand requirements and identify test coverage.
  • Contribute to prompt testing, counter-prompt validation, and comparison testing against competitor products.
  • Support release validation for multiple client-specific AI assistants.

Qualifications

  • 3+ years

    of QA experience in a

    product or SaaS

    environment.
  • Strong interest and proven ability in

    manual testing

    especially testing user experience, voice/call flows, and real interactions.
  • Hands-on experience with

    API testing

    using tools like Postman, Insomnia, or similar.
  • Basic

    Python scripting

    knowledge (able to read, run, or slightly modify automation scripts).
  • Clear understanding of QA concepts test planning, test case design, regression, defect tracking, etc.
  • Good communication skills able to clearly articulate issues, document observations, and collaborate with cross-functional teams.
  • Curiosity to understand how

    AI assistants think, speak, and behave

    and eagerness to find where they fail.

Why Join Interactly.ai
  • Mission-driven: Transforming healthcare access with AI that matters.
  • Growth stage: Be part of our journey from Seed Series A and beyond.
  • Global exposure: Collaborate across India and US teams.
  • Ownership: High-impact roles with autonomy and learning.

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