Python Support Engineer

About the Role

We are seeking a skilled Python Support Engineer to join our dynamic team. In this role, you will provide technical support, troubleshoot issues, and ensure the smooth operation of Python-based applications and systems. You will work closely with cross-functional teams to resolve complex technical problems and deliver an exceptional customer experience.

Key Responsibilities

• Provide technical support for Python-based applications, diagnosing and resolving issues promptly.
• Debug and troubleshoot code to identify root causes of issues and implement effective solutions.
• Collaborate with development and operations teams to address customer-reported problems and system errors.
• Communicate effectively with internal teams and external stakeholders, providing clear and concise updates on issue resolution.
• Document technical issues, solutions, and best practices to build a comprehensive knowledge base.
• Assist in optimizing Python scripts and applications for performance and reliability.
• Optionally, work with containerized environments using Docker to deploy and manage applications.

Skills Required

• Python Expertise

  : Strong proficiency in Python programming, including experience with Python libraries and frameworks (e.g., FastAPI, Flask, Pandas, NumPy etc ).

• Debugging Skills

  : Proven ability to debug complex issues in Python applications, with strong problem-solving skills and attention to detail.

• Communication Skills

  : Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.

• Git and Linux Proficiency

  : Strong command of Git for version control and extensive experience working in Linux environments.

• OpenCV and Image Processing

  : Basic knowledge of OpenCV and image processing techniques.

• Database

  : Knowledge of Relational databases like PSQL and able to write basic SQL queries.
• Hands-on expertise in REST and WebSocket
• 2+ years of experience in a technical support or software engineering role with a focus on Python.

Brownie Points

• Docker Experience

  : Familiarity with Docker and containerized environments for application deployment and management.
• Knowledge of cloud platforms (e.g., AWS, Azure, or GCP).
• Familiarity with CI/CD pipelines and DevOps practices.

What We Offer

• Work with a performance-oriented team driven by ownership and open to experiments with cutting-edge technologies.
• Learn to design systems for high accuracy, efficiency, and scalability.
• Learn to innovate.
• Meritocracy driven, candid startup culture.