Company InformationAt Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.Company CultureOur employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.
Job Duties & Responsibilities
Knowledge Base Management:
- Clean up current state of Advarra's knowledge base within our proposal content management system, ensuring the most up-to-date content is included in each category and subcategory.
- Engage with SMEs regularly to maintain and update knowledge base language and set up and monitor a regular, automated review cycle within our proposal content management system for the SMEs.
- Review completed projects for inclusion, categorization, and tagging in the proposal content management library.
- Assist the proposals team with setting up templates and maintaining proposal language within our proposal content management system.
- Maintain the proposal content management system SME list.
- Maintain the proposal content management system users list and remove/add users as needed, including engaging with Advarra IT as required.
- Act as proposal content management system SME
Vendor Assessments
- Pick up vendor assessment requests from the Sales Support Request queue in Salesforce.
- Engage with Client Executive and/or Strategic Services/Solution Directors to determine scope and due date for each assessment and to gain access to online portal, if required for assessment.
- Import assessments into the proposal content management system and, using proposal content and your own knowledge of Advarra products and services, determine initial responses for assessment questions.
- As needed, adjust the assessment layout or file type to optimize Loopio performance.
- Assign, via the proposal content management system, assessment answers to appropriate SMEs for review and engage with SMEs as needed to finish the project by the due date.
- Export the completed assessment, format and proofread, and return to Client Executive and/or Strategic Services/Solution Director for dissemination to the client.
- May include upload or copy/paste into portal and portal submission
- Additional proposal- or assessment-related duties as assigned.
Location
This role is open to candidates working remotely in Bengaluru, India (Hybrid.)